RMA the drive, it should still have warranty
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Is it the 7200.11 drive?
Originally Posted by XombieXIII I have a 500gb Seagate HDD and it stops my computer from booting up even to the bios screen, I can hear my fans accelerating and decelerating. Right now I'm using an old IDE hard drive, but I would really enjoy having the 500gb back without having to buy one. I've only had it about a year too, so it shouldn't have given out yet. This problem started after I shut down my computer one day improperly. It just won't let me boot up, and sounds like its stuck in a loop. Other hard drives work fine though, so I know its just the HDD |
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Yes it is
Originally Posted by TwoCables Is it the 7200.11 drive? |
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A while back there was this huge firmware issue with the 7200.11 500 GB drives. The drives would just stop working. Well, Seagate finally released new firmware for it claiming that it was the solution. But it wasn't a solution at all. For many people, it didn't make any difference. This is what I often refer to as "the 7200.11 firmware debacle" because it was just ridiculous.
Unfortunately, that's all the information I have on that. I don't know whether or not there is a true fix or not. If there is a fix, then I don't know how to get it or what steps to take. But I do remember that many people were being forced to send their hard drives to Seagate to have them fixed once and for all.
Originally Posted by XombieXIII Yes it is |
Unfortunately, that's all the information I have on that. I don't know whether or not there is a true fix or not. If there is a fix, then I don't know how to get it or what steps to take. But I do remember that many people were being forced to send their hard drives to Seagate to have them fixed once and for all.
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Yeah, that sounds like something completely ridiculous that probably happens a lot. I'm going to try spinrite like another poster suggested though, before I go into sending it back
Originally Posted by TwoCables A while back there was this huge firmware issue with the 7200.11 500 GB drives. The drives would just stop working. Well, Seagate finally released new firmware for it claiming that it was the solution. But it wasn't a solution at all. For many people, it didn't make any difference. This is what I often refer to as "the 7200.11 firmware debacle" because it was just ridiculous. Unfortunately, that's all the information I have on that. I don't know whether or not there is a true fix or not. If there is a fix, then I don't know how to get it or what steps to take. But I do remember that many people were being forced to send their hard drives to Seagate to have them fixed once and for all. |
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Right on.
But that firmware issue was a rather isolated incident. Seagate seems cool again now. I think they got redemption with the 7200.12 drives.
Originally Posted by XombieXIII Yeah, that sounds like something completely ridiculous that probably happens a lot. I'm going to try spinrite like another poster suggested though, before I go into sending it back |
But that firmware issue was a rather isolated incident. Seagate seems cool again now. I think they got redemption with the 7200.12 drives.
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yea i own a 1Tb external HD, i ran hard drive sentinel and 40% health
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i checked and mine too is a 7200.11 im going to call up Seagate on monday and ask for a new one
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i checked and mine too is a 7200.11 im going to call up Seagate on monday and ask for a new one
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But this only affected the internal 500 GB 7200.11 drives.
Originally Posted by n1helix yea i own a 1Tb external HD, i ran hard drive sentinel and 40% health
i checked and mine too is a 7200.11 im going to call up Seagate on monday and ask for a new one
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If you opened up an external drive you voided the warranty - Seagate may not replace it.
The drives they use in externals tend to be lower binned than those sold at retail - it is usually better to buy an enclosure & a separate drive. This gives more warranty & better troubleshooting, repair & recovery options in case of a failure.
Originally Posted by n1helix yea i own a 1Tb external HD, i ran hard drive sentinel and 40% health
i checked and mine too is a 7200.11 im going to call up Seagate on monday and ask for a new one
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The drives they use in externals tend to be lower binned than those sold at retail - it is usually better to buy an enclosure & a separate drive. This gives more warranty & better troubleshooting, repair & recovery options in case of a failure.
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Oh, alright then.
Originally Posted by n1helix did it?, i read somewhere that there we like 21 hard drive affected, even the free agent which i happen to own http://www.anandtech.com/weblog/showpost.aspx?i=540 |
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i never did open it though, im not that stupid as the drive came with a 5 year warranty, ive had it exactly a year because i remember buying it on black friday last year
hopefully seagate will help me
Originally Posted by the_beast If you opened up an external drive you voided the warranty - Seagate may not replace it. The drives they use in externals tend to be lower binned than those sold at retail - it is usually better to buy an enclosure & a separate drive. This gives more warranty & better troubleshooting, repair & recovery options in case of a failure. |
hopefully seagate will help me
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