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Discussion Starter #1
Well my brother came home from the guards today, and went to plug in his wirless NetGear router. So he plugged it in and went to see if it still worked (as he let a buddy borrow it for a few months while he was in iraq). Evidently he friend put a network key or something on it, and he can't get it. As of now he can't contact his buddy for a few weeks.<br><br>
So, is there any way we can reset the router or something so he can get on?<br><br>
Also, the router works and everything is dandy he gets a signal and all, but he can't get on the internet because he needs a network key. I told him there is a way to reset it, but I wasn't sure how..thats why I am asking you guys.
 

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I have no experience whatsoever with NetGear routers, but with Linksys and D-Link routers there is usually a small pin-hole located somewhere on the router. The back would be the first place I'd check.<br />
<br />
Stick a needle or something fine enough to fit in to it and press the button, holding it down for around 30 seconds - it should only need 15 seconds, but 30 to be safe.<br />
<br />
PS - Long time no post-convo <img src="/images/smilies/smile.gif" border="0" alt="" title="Smile" class="inlineimg" />
 

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Discussion Starter #3
Oh lol that helps. i tried resetting it before but I only presses it once for like 1 second. So now it is reset, but it the computer isn't picking up any wireless networks in range. Are we supposed to do something else or is it just not working?
 

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Type 192.168.0.1 in to your web browser to access the router settings. The password should either be non-existant, "password", "admin", or something generic along those lines.<br />
<br />
In the router options you should find a set-up wizard that'll allow you to configure your wireless connection(s). It may be a wizard for your complete wired and wireless connections, or a wireless one seperately. Check 'em all. It doesn't hurt.
 

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Canadagrade has the right idea. You do need to setup the router; however, he missed one thing.<br>
- Make sure you plug directly into the router with an ethernet cable. It shouldn't matter which port, but Netgear recommends the first one.<br><br>
A way to tell if this is the right IP, AND to see if the router is still functioning is to go to Start > Run > type <b>cmd</b> and hit enter. In the command prompt type <b>ipconfig /all</b> and hit enter. Look for you IP, and the gateway IP. If your IP has a 192.168.X.X number, then your router appears to be working fine. Now look for the Default Gateway. This is the number you put into your browser.<br><br>
The username is always admin, but I forgot what the default password was. It should either be <b>password</b> or <b>admin</b>
 
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Discussion Starter #6
OK after I get into 192.168.....what do I need to do? Is there something i should look for? Shouldn't his lappy pick up the wirless connection automaticall, and say that a wirless connection is near?
 

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On rare occasions, it's not default for the router to broadcast the SSID. You may have to go through the setup on the router, then manually setup the information on the "lappy" It may be his laptop that is having problems. Set up everything possible on the router first though.
 
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Discussion Starter #8
OK, I will try that after school (I'm in study hall now), and I will more than likely be asking more questions if this doesn't work.<br />
Thanks,<br />
Kagaos
 

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Discussion Starter #9
<div style="margin:20px;margin-top:5px;">
<div class="smallfont" style="margin-bottom:2px;">Quote:</div>
<table border="0" cellpadding="6" cellspacing="0" width="99%"><tr><td class="alt2" style="border:1px inset;">On rare occasions, it's not default for the router to broadcast the SSID. You may have to go through the setup on the router, then manually setup the information on the "lappy" It may be his laptop that is having problems. Set up everything possible on the router first though.</td>
</tr></table></div>
Wait...what is "Setup on the router"? How would one go about doing that?<br><br>
EDIT: Another thing, does it make a difference that the wireless router doesn't have the check mark light up?<br><br>
EDIT2: Well I went to troubleshoot the manual, and it says that if the wireless network LED is not light, then...well idk...here is what it says:<br><div style="margin:20px;margin-top:5px;">
<div class="smallfont" style="margin-bottom:2px;">Quote:</div>
<table border="0" cellpadding="6" cellspacing="0" width="99%"><tr><td class="alt2" style="border:1px inset;">LAN or WAN Port LEDs Not On<br>
If either the LAN LEDs or WAN LED do not light when the Ethernet connection is made, check the following:<br>
•Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation.<br>
•Make sure that power is turned on to the connected hub or workstation.<br>
•Be sure you are using the correct cable:<br>
—When connecting the router’s WAN port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. This cable could be a standard straight-through Ethernet cable or an Ethernet crossover cable.</td>
</tr></table></div>
Is any of that going to help me?<br><br>
P.S. I believe that the WLAN led did turn on BEFORE I reset it (the wireless router) but now it doesn't, if that makes any difference.
 

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<div style="margin:20px;margin-top:5px;">
<div class="smallfont" style="margin-bottom:2px;">Quote:</div>
<table border="0" cellpadding="6" cellspacing="0" width="99%"><tr><td class="alt2" style="border:1px inset;">
<div>Originally Posted by <strong>kagaos</strong></div>
<div style="font-style:italic;">Wait...what is "Setup on the router"? How would one go about doing that?<br><br>
EDIT: Another thing, does it make a difference that the wireless router doesn't have the check mark light up?<br><br>
EDIT2: Well I went to troubleshoot the manual, and it says that if the wireless network LED is not light, then...well idk...here is what it says:<br><br>
Is any of that going to help me?<br><br>
P.S. I believe that the WLAN led did turn on BEFORE I reset it (the wireless router) but now it doesn't, if that makes any difference.</div>
</td>
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If the wireless light is not on... I'm pretty sure you just need to set it up by going to the router IP which we talked about earlier. The Check mark on the router only lights up for a couple seconds as it boots up. I attached a pic of my wireless basic settings (some edited of course). This is where you are going correct??<br><a href="http://assets.overclock.net.s3.amazonaws.com/0/02/0226cff4_vbattach33716.jpeg"><img alt="LL" src="http://cdn.overclock.net/0/02/525x525px-LL-0226cff4_vbattach33716.jpeg" style="width:525px;height:394px;"></a>
 

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Discussion Starter #11
AAAh there we go yes...well you see what I was doing before was I had that wireless router hooked up to our current router (not wireless, Dlink). That is why I wasn't able to access the router page. But when I hooked it up to all the computers (without the normal router) it brought up this router config. page. which I had no idea what to put, it had like IP addresses IP subnet mask, and default gateway. So lol I guess I will just go with the router manual's setup deal. I can't try that now though because my mom kicked me off and made me put the other router back on.<br />
<br />
I am going to try the manuals way of setting it up after she gets off, which will be in like a few hours <img src="/images/smilies/frown.gif" border="0" alt="" title="Frown" class="inlineimg" /><br />
<br />
Oh, btw will setting up this other router on the computer like "uninstall" the other router, so that when he leaves and takes his wirless router and we hook up the normal non wirless Dlink router will it still work?
 

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Think of a router as a small computer. All the settings you configure on it applies to that router alone. Then you configure your machines to talk with the router. <br />
<br />
Then only thing to make sure of, is the routers OUTSIDE IP or WAN IP is set to obtain automatically (that is if your internet provider calls for that, which most do). If you manually set an IP on the outside or WAN side, chances are, you will not have internet access.
 
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Discussion Starter #13
Okey dokey. So what I should do is just set it all to auto, and all that?
 

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Discussion Starter #14
Alrighty, I got it all working-ish. Anyways i got the lappy to recognize the wireless connection, but I cannot get internet on it. That is because (I believe) that I need to config the wireless router for his lappy. Although I cannot reach the router homepage I type in (yes correctly) the router home address 192.168....and it says that it cannot reach it because it took too long to load or something.<br><br>
I was looking through the manual and it said that you need to have wireless lan turned on. How do I do that?<br><br>
But my main question is how the heck do I configure the router without being able to access the homepage. More or less...what am I doing wrong that isn't letting the homepage show up?<br><br>
EDIT: Could the root of my problems be that I have two different routers hooked up? I have the Netgear one recieving internet from the Dlink one, just as a computer would.
 

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<div style="margin:20px;margin-top:5px;">
<div class="smallfont" style="margin-bottom:2px;">Quote:</div>
<table border="0" cellpadding="6" cellspacing="0" width="99%"><tr><td class="alt2" style="border:1px inset;">
<div>Originally Posted by <strong>kagaos</strong></div>
<div style="font-style:italic;">Alrighty, I got it all working-ish. Anyways i got the lappy to recognize the wireless connection, but I cannot get internet on it. That is because (I believe) that I need to config the wireless router for his lappy. Although I cannot reach the router homepage I type in (yes correctly) the router home address 192.168....and it says that it cannot reach it because it took too long to load or something.<br><br>
I was looking through the manual and it said that you need to have wireless lan turned on. How do I do that?<br><br>
But my main question is how the heck do I configure the router without being able to access the homepage. More or less...what am I doing wrong that isn't letting the homepage show up?<br><br>
EDIT: Could the root of my problems be that I have two different routers hooked up? I have the Netgear one recieving internet from the Dlink one, just as a computer would.</div>
</td>
</tr></table></div>
Yeah i would try it with only one router hooked up. Could be causing a major headache for you.
 

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Discussion Starter #16
Alrighty, I tried just having it as a single unit, but nope, it didn't work.<br>
The page still says "it takes to long to load" or something.<br>
I am clueless.<br>
Anybody got any other ideas!? PLEASE!? <img alt="" class="inlineimg" src="/images/smilies/biggrin.gif" style="border:0px solid;" title="Big Grin">
 

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Discussion Starter #17
What does it mean if I plug a computer directly into the router to config it, but it doesn't load the router page?
 

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Do an ipconfig /all in a command prompt window and tell us what is there.
 

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Discussion Starter #19
Well there I attached a screenie...that is a pic of the computer with the new router on.<br><a href="http://assets.overclock.net.s3.amazonaws.com/a/ac/ac3e1ae6_vbattach33767.jpeg"><img alt="LL" src="http://cdn.overclock.net/a/ac/525x525px-LL-ac3e1ae6_vbattach33767.jpeg" style="width:525px;height:394px;"></a>
 

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hmmm. This shouldn't matter, but lets cover every possible angle, make sure you are plugged into port one.<br>
Also, try putting a couple variations in the address bar.<br>
1. <a href="https://192.168.1.1" target="_blank">https://192.168.1.1</a><br>
2. <a href="http://192.168.1.1:8080" target="_blank">http://192.168.1.1:8080</a><br><br>
If not, you may have to reset the router again. When you do, unplug from power, hold down the reset button for about 20 seconds. Then while the button is still depressed, put in the power and release the button. I've had something like this happen before. If it didn't get a good reset, then the router only partially works.
 
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