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HELP! New PCI sound card not detected. (oops NOT resolved!)

2975 Views 24 Replies 7 Participants Last post by  Slink
Heya guys. So I got my Creative X-Fi XtremeMusic yesterday. I am running Windows XP. I am replacing an old Dell OEM SB Live!. I have (and have had) my on-board audio disabled. I went to install the new sound card as I would any other. Here are the steps I took:

- Made backups of all current drivers
- In device manager, uninstalled "sound card" entries. Only ones left are "audio codecs", "legacy audio drivers", "legacy video capture devices", "media control devices", and "video codecs".
- Shut down, unplugged PC, removed old SB Live! sound card, inserted new X-Fi sound card
- Booted into Windows XP.

Neither WinXP or the SB X-Fi install software could detect the new card, so I tried it in the other PCI slot. No dice.

Do you guys think I got a dud? DOA?
Thanks for reading, and thanks more for any help!
-Slink
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i'd reset CMOS with the the card in the slot, maybe the bios didn't detect it, then uninstall the sound drivers with drivercleaner or similar program, the reboot, install the new drivers
  • Rep+
Reactions: 1
Thanks, I'll check that out.
hi slink, when you purchased your sound card you would have got a cd with it,you put the cd into the cd player in your computer and follow the prompts to install the DRIVERS into the sound card,if you dont have the cd then you will have to get the brand and model number of your sound card and GOOGLE the name of your sound card, when you get to the website look for the model number then DOWNLOAD the drivers for your sound card. this should solve your problem--cheers--
Quote:

Originally Posted by blackjack23 View Post
i'd reset CMOS with the the card in the slot, maybe the bios didn't detect it, then uninstall the sound drivers with drivercleaner or similar program, the reboot, install the new drivers
Thanks, that did it. Super good advice. Rep+. Thank you, sir.
-Slink
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Ah crap! Now it's not resolved... I have a new problem: now the computer is seeing the PCI device as a "multimedia video controller"!


Ugh. I read in my mobo manual:

Quote:
When using PCI cards on shared slots, ensure that the drivers support "Share IRQ" or that the cards do not need IRQ assignments; otherwise, conflicts will arise between the two PCI groups, making the system unstable and the card inoperable.
Pretty good English for a mobo manual, eh? That's Asus for you. Anyway, my motherboard has 2 PCI slots. I am only using one of those. Ah, I don't know what to do as of yet... help?

-Slink
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Quote:

Originally Posted by Slink View Post
Ah crap! Now it's not resolved... I have a new problem: now the computer is seeing the PCI device as a "multimedia video controller"!


Ugh. I read in my mobo manual:

Pretty good English for a mobo manual, eh? That's Asus for you. Anyway, my motherboard has 2 PCI slots. I am only using one of those. Ah, I don't know what to do as of yet... help?

-Slink
did you disable the onboard sound in the bios???
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Quote:

Originally Posted by N2Gaming View Post
did you disable the onboard sound in the bios???
LoL yes, read first post.
Thx.
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Quote:

Originally Posted by Slink View Post
LoL yes, read first post.
Thx.
Any thing to help

Sorry you should have copied the link from the first post over in the m2n club thread. That will make it easier for members to see your first post.

N2G
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Well it seems I have found evidence that links the dirt to the very hands of Creative. The threads posted below are the evidence.
Looks like I need an RMA.


First thread, and second thread. Edit: THIRD thread! :swearing:

Double-u tee eff.
What a bummer. I'll read the second thread a bit more. It's very long.
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The time of trial is at hand for this card. I'm finally putting it into an older computer to see if it works. After the hour it takes to install (lol) I will let y'all know...

Anyone heard of "PCI sharing"?
Update: okay, card installed FLAWLESSLY on older PC but it's DEFECTIVE because the analog sound output was totally wacky.

I have been issued an RMA, but it might take 6 weeks!
sigh. At least I might get a better product (newer than XtremeMusic, by my agreement with that possibility)
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Quote:

Originally Posted by Slink View Post
Update: okay, card installed FLAWLESSLY on older PC but it's DEFECTIVE because the analog sound output was totally wacky.

I have been issued an RMA, but it might take 6 weeks!
sigh. At least I might get a better product (newer than XtremeMusic, by my agreement with that possibility)
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4
Quote:

Originally Posted by N2Gaming View Post

LoL I could say, "Any chance you guys might send me a sound card that's ACTUALLY better than the XtremeMusic? One that doesn't suck would be nice. Oh, it also has to work--that's super important for me here. ONE more thing: you think you could make that a PCIe card for me?"


Wait, would that even work for me? What if I wanna use dual gfx cards? Those cards each take two slots' room!!
Ugh... wait on our board, that would still leave the PCIe 1x slot open! lol ;-P
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Have you tried updating your MB BIOS? I would try if you have not shipped the sound card yet?
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Quote:

Originally Posted by Slink View Post
LoL I could say, "Any chance you guys might send me a sound card that's ACTUALLY better than the XtremeMusic? One that doesn't suck would be nice. Oh, it also has to work--that's super important for me here. ONE more thing: you think you could make that a PCIe card for me?"


Wait, would that even work for me? What if I wanna use dual gfx cards? Those cards each take two slots' room!!
Ugh... wait on our board, that would still leave the PCIe 1x slot open! lol ;-P
I have 2 x 9800GT OC cards and they only use a single slot. So the fraffix card you have to choose to use will vary depending on manufacture.

Good Luck,

N2G
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Try this anyway:

http://www.overclock.net/sound-cards...ds-nvidia.html

Regardless of your card, just give it a try.
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But... I had a PCI card, not a PCIe.
The card is hosed. No dice.
I'll keep this in mind! Thank you.
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Quote:


Originally Posted by Slink
View Post

But... I had a PCI card, not a PCIe.
The card is hosed. No dice.
I'll keep this in mind! Thank you.


Trust me, try it anyway.

Its about the IRQL assignment on all PCI devices. That includes PCI-E and PCI.
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