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help rma'ing video card

501 Views 12 Replies 6 Participants Last post by  aksthem1, 
whe3ls
ok i have a 8800gts 320 that is dead that i would like to rma, thou i dont have the original box or invoice. its an evga 8800gts 320, can anyone give me any pointers
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alexgheseger
Find the invoice, by any means necessary. Even though i don't think EVGA absolutely requires it, it will make the process that much smoother.
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M
Evga is pretty good with RMa's.And they will give yiou a list of how to pack and ship it once you have the RMA# which you will have in a day or so.they are fast.
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whe3ls
i have tired, i cant find it
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M
.If its registered you wont need the invoice!!!!!!Where did you buy it from?Newegg keeps a inventory in your account of invoices
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alexgheseger
Quote:


Originally Posted by whe3ls
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i have tired, i cant find it

Go to the store you bought it from maybe. They normally keep those on file.

Alternatively, i suppose you could just start the RMA process, and see what kind of directions EVGA gives you. Just respond politely and promptly, and you should have no problems at all.
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whe3ls
i cant remember if it is, im not sure
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D
If it isn't registered and you don't have proof of purchase... then you are really out of luck....
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whe3ls
it is registered but no proof of purchase
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aksthem1
I would go ahead and sign in to all of your e-tailer accounts and look at your purchase history. Maybe, just maybe you will find it.
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whe3ls
i did no luck that means i bought it locally
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wire
I know this isn't a XFX card, but for me to rma my XFX 8800, I just had to provide them with the serial number on the back of the card. I also had the card registered with them.
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aksthem1
If you bought using a credit card, you might be able to retrieve the invoice.

Either way I would go ahead and contact EVGA and see if they would accept it.
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