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Can you get to the internet with IE?

If you can, make sure you check the box that says "Use Internet Explorer settings to access the internet"

The only other explanation would be that the server you are trying to reach is down...which happens occasionally.
 

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9,824 Posts
Have you previously been able to download WUs, or is this a new installation?
 

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5,811 Posts
maybe try a reinstall... and are u using the screensaver version or the reg. version?
 
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