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Install problems for "a not so techy guy"

718 Views 14 Replies 6 Participants Last post by  Red_Light
Hey guys,

I'm new around these parts, so thanks for letting me register and any help that anyone is willing to offer. This post is going to be quite long, but I figured I'd explain everything so that way if you guys can help, everything was explained in detail and it would save you time in the end. My apologies, but my response won't be this long lol.

This is my first card install ever, so please bare with me here. Trying to learn about building and modifying a pc so I can build my own one day but I'm having a problem getting my new card installed on my desktop, not sure if it's a driver issue, card malfunction, or I'm just missing something in my installation process.

I'll start off with my system and pc specs incase you need the information;

Dell Dimension E510
Windows XP 32bit (Media Center Edition)
upgraded RAM to max of 4GB (4 1GB sticks) from the stock total of 512MB
stock graphics card is a ATI X300
500GB Hard Drive
everything is stock as well (MB, powersupply, etc.)

Here's what started this journey of mine

I'm an art student and I use Photoshop (CS5) extensively. While in Photoshop, I could not make use of the rotate tool and get an error message that says "Could not complete your request because it only works with OpenGL enabled document windows." Going into the performance settings of PS, it says that there aren't any GPU settings available with Photoshop Standard. When I hover over that section, it says "Graphics hardware acceleration is unavailable, you will need to upgrade your video driver, and possibly your video card."

Ok, from there I was recommended by a friend that an ASUS 5450 HD card was compatible with my pc and would solve my issues I was having with PS and I could utilize OPENGL documents and what not.

I purchased the card reading and reading many different ways of how to properly install the card. I followed them numerous times, and all I ever end up with is a pixelated screen, a forced reboot after installing the new drivers, and a blue screen of death afterwards.

I'll list everything in my process that I did because maybe I'm missing a step or just not doing something correctly.

1. Right Click "My Computer>Properties>Hardware>Device Manager>Display Adapters>Right Click RadeonX300 SE 128MB> "Uninstall"

2. Turn PC off

3. Install new card, and turn PC back on (screen is already pixelated from here)

4. Install new drivers from the disk (forced reboot after installation is complete)

5. screen is still pixelated, and right after Windows loading screen, blue screen appears and says it's stuck in a continuous loop and a problem with ati2vag.

That's the process that numerous sites have told me I should follow, but it does the same thing every time. If I put my old card back in, it works fine. Not sure if the old drivers are still hidding somewhere or not, but that's what's going on.

Again, sorry for the long post, but I don't know what else to do. Any thoughts?
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