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B.O.W
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EA ran into two separate, yet equally important, serial key problems with the release of Red Alert 3. The first issue was that the serial key pinged back as being "invalid," while the other involved a missing digit in the 20-digit code. Here are the solutions from the EA site:

* Invalid key issue: EA says the issue should be resolved by now. It involved a "small amount" of keys not being pre-loaded to the company's "backend." Coincidentally, the same place where customers probably felt like they were kicked.
* Manual has 19 digits instead of 20: Either click here to contact customer service, or resolve the issue by trial and error. The only thing missing is the last digit, which is either "a number from 0 - 9 or a letter from A - Z." That leaves only 36 possibilities.

EA apologizes for the inconvenience. In Soviet Russia, inconvenience apologizes to EA!
Source

I had to wait 2 full weeks to get any support from EA for my Crysis Wars problem. Don't bother with their support system - call them directly if needed.
 

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Premium Member
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16,927 Posts
surprised they could make a messup that big with a game of this calibre...

ah well, these things happen
 

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3,062 Posts
Wow. Didn't realize a problem like this was happening. I picked it up on Wed and it installed just fine and validated just fine for me. The game itself is AMAZING. You have to love a RTS that doesn't take itself seriously
 

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Quote:

Originally Posted by porky View Post
its amazing EA are doing soo well in the game industry!
Sports games + sisms?
 
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