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[Joystiq]Xbox360 E74 Victims?

777 Views 14 Replies 4 Participants Last post by  wildfire99, 
OmegaNemesis28
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Considering the Red Ring of Death (to put it kindly) debacle, we're going to be extremely careful with what we say here. We're starting to see and receive numerous reports from readers, friends and in forums like this of Xbox 360s becoming the victims of an error labeled by the console as "E74." We've received only a few of these reports (two in '07; one in '08) prior to the recent barrage of complaints. When contacted, a Microsoft rep told Joystiq she wasn't familiar with the problem (the company is currently looking into it), so here's what we've been able to piece together by ourselves:

The E74 error seems to be related to video problems. It's occasionally caused by a faulty AV cord, but more often than not, the solder on the ANA/HANA (in HDMI models) scaling chip has come loose. In fact, many have reported creating a temporary fix by wrapping pennies in electrical tape and weighing the ANA/HANA down. (For the record, we're not suggesting you do that.) Before the error, the system usually starts showing graphical problems like lines across the screen or snow. It's accompanied by one red light in the lower right-hand quadrant.

So, we've got a poll right after the break where you can weigh in with your own experience. Also, if you've got more details, we'd love it if you would email us here.

After the NXE launched269 (16.9%)
Before the NXE launched239 (15.0%)
No E74, but I've gotten an RROD since NXE launched133 (8.4%)
No errors, I just love to click things950 (59.7%)

Source

Last night I was playing RE5 with a friend, and I hit the Xbox button on the controller. The 360 kinda froze and wouldn't do anything, but the game was still continuing in the background!

So I stopped, and joking-around said "Watch, I bet I got RRoD or something" to my friends who were in my party.

I turned off the console, turned it back on, and I got a similar error and red rings. I don't recall the Error # because I panicked and shut it down. I think it was 67 or something with a 7 in the 2nd digit. I turned the console up right because I thought maybe the console got too hot. I turned it back on - and the console magically worked again. I almost shat bricks.
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nathris
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It's occasionally caused by a faulty AV cord, but more often than not, the solder on the ANA/HANA (in HDMI models) scaling chip has come loose.

The scaling chip comes loose in response to pressure from the AV cord. The exact same thing happens with the headphone jack in mp3 players. It's poor design (I've lost 2 iPods to this) but its ultimately user error.
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Originally Posted by OmegaNemesis28
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Last night I was playing RE5 with a friend, and I hit the Xbox button on the controller. The 360 kinda froze and wouldn't do anything, but the game was still continuing in the background!

So I stopped, and joking-around said "Watch, I bet I got RRoD or something" to my friends who were in my party.

I turned off the console, turned it back on, and I got a similar error and red rings. I don't recall the Error # because I panicked and shut it down. I think it was 67 or something with a 7 in the 2nd digit. I turned the console up right because I thought maybe the console got too hot. I turned it back on - and the console magically worked again. I almost shat bricks.

Older consoles, prior to Falcon, have this problem with their video chip called ANA. Usually a lot of people have a faulty cable connection but a lot of the time it has to do with the chip.

I've read a lot about it and if it continues to fail it's basically a lost cause and has to be repaired under warranty if possible. There's not temporary fix really like the X-Clamp fix.

Basically what is said above is the truth. Nathris got is spot on.
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OmegaNemesis28
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Originally Posted by halifax1
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Older consoles, prior to Falcon, have this problem with their video chip called ANA. Usually a lot of people have a faulty cable connection but a lot of the time it has to do with the chip.

I've read a lot about it and if it continues to fail it's basically a lost cause and has to be repaired under warranty if possible. There's not temporary fix really like the X-Clamp fix.

Basically what is said above is the truth. Nathris got is spot on.

Yeah problem is - its 3 years old (original 360 launch), so I don't even think its in the warranty span. Not to mention, I broke the seal last month. :-/

Maybe I got a different error then whats being described here considering I keep the plug in and I almost never ever disconnect it or move the console.
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Originally Posted by OmegaNemesis28
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Yeah problem is - its 3 years old (original 360 launch), so I don't even think its in the warranty span. Not to mention, I broke the seal last month. :-/

Hopefully it was a minor fluke and nothing more serious. Be careful with unplugging and replugging the back AV/HDMI cables, and hopefully it won't be any major problem.

If it does, then you would basically have to sell it to someone willing to mess with it, or end up picking up a new console.

This hasn't been a problem in newer consoles as I've read they've had it fixed.
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OmegaNemesis28
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Originally Posted by halifax1
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Hopefully it was a minor fluke and nothing more serious. Be careful with unplugging and replugging the back AV/HDMI cables, and hopefully it won't be any major problem.

If it does, then you would basically have to sell it to someone willing to mess with it, or end up picking up a new console.

This hasn't been a problem in newer consoles as I've read they've had it fixed.

I figured picking up a new one wouldn't be much of a problem because I could just buy an arcade model for $200 or w/e it is and just slap my old hard drive into that one correct? There is no difference aside from the lack of hard drive right?
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Originally Posted by OmegaNemesis28
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I figured picking up a new one wouldn't be much of a problem because I could just buy an arcade model for $200 or w/e it is and just slap my old hard drive into that one correct? There is no difference aside from the lack of hard drive right?

That's what I did. Also, it's hard to NOT find a Jasper at this point, so basically you'd be set, and not have any more worries.

Only difference is onboard 256MB memory instead instead of an HDD. Only the Arcade has the onboard memory. Also doesn't come with a headset or HD-Component cables, but most people use HDMI. It only comes with standard cables. Comes with a wireless controller and is an HDMI Jasper motherboard and you just stick in your HDD and you're good to go.
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OmegaNemesis28
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Originally Posted by halifax1
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That's what I did. Also, it's hard to NOT find a Jasper at this point, so basically you'd be set, and not have any more worries.

Only difference is onboard 256MB memory instead instead of an HDD. Only the Arcade has the onboard memory. Also doesn't come with a headset or HD-Component cables, but most people use HDMI. It only comes with standard cables. Comes with a wireless controller and is an HDMI Jasper motherboard and you just stick in your HDD and you're good to go.

well is the plug the same?
Ex: I can use the wires on this 360 with the arcade 360?
Because I need my component along side my HDMI if I ever want to record.
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Originally Posted by OmegaNemesis28
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well is the plug the same?
Ex: I can use the wires on this 360 with the arcade 360?
Because I need my component along side my HDMI if I ever want to record.

Oh yeah, it's the same plug and everything.

Just, Pro models come with the cable that has the red yellow white, as well as the other HD-Component like the red green blue or whatever.

Arcade comes with just a standard red yellow and white cable, but if you have the other cables it'll work fine.

You can just use your own component and not even bother opening the bag with the regular cable inside it.
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OmegaNemesis28
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Originally Posted by halifax1
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Oh yeah, it's the same plug and everything.

Just, Pro models come with the cable that has the red yellow white, as well as the other HD-Component like the red green blue or whatever.

Arcade comes with just a standard red yellow and white cable, but if you have the other cables it'll work fine.

You can just use your own component and not even bother opening the bag with the regular cable inside it.

Oh ok - then I'm set. :-D
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Originally Posted by OmegaNemesis28
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Oh ok - then I'm set. :-D

Go get you one soon! Do make sure you check the box though. Try looking inside the hole they have the serial number on and push the console down and look at the left side of the hole. Try to make out a 12.1A. As long as you can see the .1A then it's a Jasper.

There should be nothing but Jaspers at this point but last week someone on here said they got a Arcade and it was a Falcon, so just do a precautionary check like I did before purchasing the console.

It depends where you go, but a lot of places still have old stock on hand.
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OmegaNemesis28
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Originally Posted by halifax1
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Go get you one soon! Do make sure you check the box though. Try looking inside the hole they have the serial number on and push the console down and look at the left side of the hole. Try to make out a 12.1A. As long as you can see the .1A then it's a Jasper.

There should be nothing but Jaspers at this point but last week someone on here said they got a Arcade and it was a Falcon, so just do a precautionary check like I did before purchasing the console.

It depends where you go, but a lot of places still have old stock on hand.

its fine for now, Ill wait till its permanent.
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Originally Posted by OmegaNemesis28
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its fine for now, Ill wait till its permanent.


That works too. But I know after having a dead console and getting a Jasper I've been much more relaxed.
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nathris
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Originally Posted by OmegaNemesis28
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Source

Last night I was playing RE5 with a friend, and I hit the Xbox button on the controller. The 360 kinda froze and wouldn't do anything, but the game was still continuing in the background!

So I stopped, and joking-around said "Watch, I bet I got RRoD or something" to my friends who were in my party.

I turned off the console, turned it back on, and I got a similar error and red rings. I don't recall the Error # because I panicked and shut it down. I think it was 67 or something with a 7 in the 2nd digit. I turned the console up right because I thought maybe the console got too hot. I turned it back on - and the console magically worked again. I almost shat bricks.

E67 is a hard drive error. Its likely what happened. If the game was still running in the background its likely the error generated an interrupt that switched control to the error window. Your HDD might be dying, or it could have just been a freak error, either way I wouldn't worry about it.
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W
i got this error about 1-2 minutes after installing the new xbox experience update thing, i blame it on the update.

had to sell my xbox along with all my excessories and games to gamestop for next to nothing because their was no way for me to fix the issue without buying a new xbox..
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