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So my day today consisted of getting my two AP-15's from purilator only to discover that one of them is DOA. It doesn't spin at all, and makes a scraping sound when I move it with my hand.
I called up NCIX and they tried to make me pay for return shipping, but then told me they would make a "one time exception" when I complained. I was so close to calling my CC company and asking for a charge back. Then I forgot to write the RMA number on the box because I just happened to be reformatting the computer with the printer on it, so I couldn't print a shipping label. So I have to wait for purilator to come back to let me make the changes. I can't tell you all how annoying this has all been for me.
Funny thing is, when I got a DOA fan when ordering from my business, they told me to break a fin and send them a pic. They shipped a replacement out no problem. Guess when it comes to random guys they don't care so much.
I really don't know what could be wrong with the fan though, I thought these were suppose to be high quality. This ever happen to anyone?
I called up NCIX and they tried to make me pay for return shipping, but then told me they would make a "one time exception" when I complained. I was so close to calling my CC company and asking for a charge back. Then I forgot to write the RMA number on the box because I just happened to be reformatting the computer with the printer on it, so I couldn't print a shipping label. So I have to wait for purilator to come back to let me make the changes. I can't tell you all how annoying this has all been for me.
Funny thing is, when I got a DOA fan when ordering from my business, they told me to break a fin and send them a pic. They shipped a replacement out no problem. Guess when it comes to random guys they don't care so much.
I really don't know what could be wrong with the fan though, I thought these were suppose to be high quality. This ever happen to anyone?