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Yikes! Careful with those iPods, folks!
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Yikes! Careful with those iPods, folks!
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An exclusive KIRO 7 Investigation reveals an alarming number of Apple brand iPod MP3 players have suddenly burst into flames and smoke, injuring people and damaging property. It's an investigation that Apple has apparently been trying to keep out of the public eye. It took more than 7-months for KIRO 7 Consumer Investigator Amy Clancy to get her hands on documents concerning Apple's iPods from the Consumer Product Safety Commission because Apple's lawyers filed exemption after exemption. In the end, the CPSC released more than 800 pages which reveal, for the very first time, a comprehensive look that shows, on a number of occasions, iPods have suddenly burst into flames, started to smoke, and even burned their owners. Owners like Jamie Balderas of Arlington, Washington, who contacted KIRO 7 in November of 2008. "At first I thought, how in the heck did I get burned? Right there?" she told Clancy, while pointing to a penny-sized, round burn on her chest. "Then I remembered that I had my iPod right there." Balderas says her brand new iPod Shuffle overheated while she was running days before, leaving her with a small burn right where the iPod was clipped to her shirt, next to her skin. "My skin started burning really bad, like it was a bee sting that wouldn't stop." Concerned, Balderas says she called Apple, wondering if such burns were common. She even sent the company photos of her wound. But Balderas says she was told by an Apple customer service representative that her burn was an isolated incident. She says she asked Apple if she could get some documentation on how many other times this had happened, and what Apple was doing to correct the situation. But Balderas claims the Apple customer service representative told her that she "wouldn't be able to have access to it." |
