[remedyhalopc]

EDIT: the thread title is inaccurate. I don't have a channel dropping anymore, just interference

okay time for an update. i uninstalled the drivers, and reinstalled my onboard audio for the time being because i was frustrated with this problem.

now im focused on fixing this or RMAing by sound card.

the issue is no longer sound cutting out of either channel, the problem is now picking up TONS of interference from the video card. why do i think it is the video card? anytime my video card has to render something, the interference changes. for example, the interference is constant just sitting on the desktop, but if i move my mouse around quickly the tone of the interference changes. scrolling down a page in this thread causes a different tone to be played. launching a game sends the interference in overdrive and amps up the volume of the interference considerably, and the tone changes depending on what im looking at in the game.

things ive tried so far:
uninstall/reinstalling uni drivers
installing stock drivers
moving video card as far away as possible
eliminating ground loop using making a cheater cable with the third prong removed

 

[remedyhalopc]

bump

 

[Tjj226 Angel]

remove all drivers and choose the stock asus drivers.

 

[remedyhalopc]

aren't the asus drivers pretty bad though in terms of delay?

 

[Tjj226 Angel]

Quote:

Originally Posted by remedyhalopc

aren't the asus drivers pretty bad though in terms of delay?

Probably, but the point is to see if it works with the stock configuration. From there we can work back and figure out if the issue is software or hardware related.

 

[bumblebee1980]

plug the left channel into the right speaker and the right channel into the left speaker. if the right speaker cuts out it's a problem with the sound card. if the left speaker cuts out it's a problem with the driver in the speaker.

 

[Tjj226 Angel]

Quote:

Originally Posted by bumblebee1980

plug the left channel into the right speaker and the right channel into the left speaker. if the right speaker cuts out it's a problem with the sound card. if the left speaker cuts out it's a problem with the driver in the speaker.

That works too. lol

 

[remedyhalopc]

Quote:

Originally Posted by bumblebee1980

plug the left channel into the right speaker and the right channel into the left speaker. if the right speaker cuts out it's a problem with the sound card. if the left speaker cuts out it's a problem with the driver in the speaker.

interesting. it looks like it's a problem with my headphones driver then.

why would changing my config from headphones to 2 speakers immediately alleviate the problem then?

 

[bumblebee1980]

it's simple problem solving

I don't know. try plugging your headphones in a CD player or Apple device to double check it's a problem with the headphone before you RMA or go out and buy new ones.

 

[All3n]

Did you at least restart?

These so called UNI drivers suck, my speakers would cut out too (Restart fixes this) and once a week I would be pleasantly surprised with a HUGE BANG SOUND, literally like an explosion. My nerves can't take that BS.

I installed the Asus drivers and everything has been fine. Frankly I can't tell the difference in sound quality, I doubt it is really much different.

 

[remedyhalopc]

Quote:

Originally Posted by bumblebee1980

it's simple problem solving

I don't know. try plugging your headphones in a CD player or Apple device to double check it's a problem with the headphone before you RMA or go out and buy new ones.

so it's not the headphones...they word fine on any other device I plug them into. switched to my speakers and they're making the sound now too.

maybe getting interference from my video card?

i received this PM
Quote:

Have you removed the back plate for your card? I know that ASUS includes a second one for small form factor PC case installation.

Just unscrew, dont change your bracket. Reseat it, and then tighten the screw back in place. It sounds to me like your headphone jack is shorting out when you plug your headphones in.

Just a thought. I had something similar happen to me when I switched cases and I did not have as much clearance for each expansion card. Once screwed down, I still had to force the card into place to get it to be detected by windows. The bracket was still straight but the case pulled on the entire card, so I had to wiggle it to work.

im going to try this tomorrow.

 

[remedyhalopc]

okay update time.

completely wiped my system of all asus/uni drivers, removed the sound card and took off the brackets, then reinstalled in a different slot that's below my video card.

started reinstalling uni drivers and when the sound kicked on, the feedback returned, except this time it's now my RIGHT sound channel.

interesting note: i havent run any games yet, but browsing the forums, i noticed that if i scroll on my mousewheel, i get a new distinct feedback in the right channel. kind of sounds like a lawn mower. i'm not sure if this is from being directly below my video card or what (meaning anytime the video card has to render something new the sound card is picking up feedback)

thoughts?

edit: so i physically moved my sound card to the top of my motherboard, and my gpu to the bottom by the psu, and this has made the feedback about what it was before. still get increased feedback when the video card is involved in rendering anything. halp. do i RMA?

edit3: i dont think its EMI...wouldnt this be happening on my onboard sound too?

edit4: okay, the more i read about it, i think it might be EMI. moving my mouse around fast changes the pitch of the feedback.

how do i get rid of EMI?

 

[All3n]

If you did not have EMI before, then put it back to the original setup. (This is easiest, some people have a hard time getting rid of it.)

It sounds like you could have a physical problem with the 1/8" audio jack on the sound card. Try moving the connection when somethings playing, do this on the Stereo end as well. If you hear any crackling etc, then you need to repair or replace the jack.

A repair consists of a cleaning and retensioning of the contacts within the jack, if accessible. Replacement is easy if you can find the right shaped jack, or in a pinch just solder the wires directly to the circuit board. < That's what MacGyver would do.

 

[remedyhalopc]

Quote:

Originally Posted by All3n

If you did not have EMI before, then put it back to the original setup. (This is easiest, some people have a hard time getting rid of it.)
It sounds like you could have a physical problem with the 1/8" audio jack on the sound card. Try moving the connection when somethings playing, do this on the Stereo end as well. If you hear any crackling etc, then you need to repair or replace the jack.
A repair consists of a cleaning and retensioning of the contacts within the jack, if accessible. Replacement is easy if you can find the right shaped jack, or in a pinch just solder the wires directly to the circuit board. < That's what MacGyver would do.

definitely not the headphone jack, i've had problems with jacks before and none of them have produced this kind of feedback. i'm thinking it's definitely EMI.

 

[e6800xe]

what mobo are you using?

 

[remedyhalopc]

ASRock 870 EXTREME3 AM3+ AMD 870

 

[remedyhalopc]

bump

 

[All3n]

You can read this thread which has similar issues to yours, it kinda explains whats going on, though no specific solution.

http://www.overclock.net/t/1335064/sound-card-picking-up-graphics-card-noise

 

[remedyhalopc]

so before i try to make an emi shield, do i just wrap this thing in foil?

also holy ballsack foil melts at 660 °C (1220°F)

 

[All3n]

No, do not make an EMI shield with tin foil.