There should be a battery that looks like one you would put in a watch, round and flat, OR there is a little "jumper" plug, move that over one space (should be 3 pins, move it to the last 2 on the right) with the system power on, then move it back to the original position and thats how you clear it
Also fill out your System Specs in the UserCP so we know what you are dealing with
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