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Discussion Starter #1
So I am trying to install my copy of MS Office Pro but when it gets to the point where it asks me what my CD Key number is, it just exits in about 15 seconds, well before I can type in the number. I thought it might be because I have Office Standard so I try to uninstall it and it says "The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed" well I'm not in safe mode.

Do you think having standard is part of my problem? Or that the Windows Installer is FUBAR and I need to fix it for the install to work.
 

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Try copying the CD onto your hard drive (not as an image) and then installing it
 

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first go to msconfig and make sure windows installer is checked
then go to administrative tools and go to event viewer and check if their are any event regarding installer. also check if the same problem applies for other apps.
this may be a one time problem so rebooting may fix the problem
 
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