I have contacted HP and Intel and they wont/can't help. The turbo boost feature doesn't work on my Intel core i7 2630QM processor. So my only other option is to manually speed up the min processor speed. The BIOS is locked and wont allow my to change the frequency. I don't know how to find out my mother board info since its a laptop. I have already tried updating/reinstalling the BIOS, and that didn't do anything. The only option HP gave me was to send my laptop to one of their repair centers. My laptop is a HP ENVY 17 3D. With switchable intel HD graphics and Radon HD 6850M. The clock speed that it is stuck at is 2.00GHZ. The clock speed that it can run to without overclocking is 2.90GHz.