[wered]

Currently me and my girlfriend have been putting together a gaming computer for her, we finally got all the parts yesterday but im having an interesting issue with it. it has 16 gigs of ram, but windows only shows 7.97g usable, iv pocked around and tried the solutions i found but none of them worked, i tried putting in only 2 cards in at a time, it didnt matter which ones i used or which slots i put them in they both worked, i even tried a backup set of ram and that didn't work either, i tried loosening the cpu heatsink, taking out one of the gpus to make sure it had enough power, i flashed the bios to the newest version for the board, i reseated the cpu and checked the pins to make sure none were bent. i also tried booting the computer in linux and it only showed the 7.97 gigs aswell, however in most of the places i looked for the solution, they where only seeing that amount in the bios aswell, but this shows 16gigs in the bios. anyone have this problem before and found a solution?

system specs
AMD FX-8120
16 gigs gskill ram
MSI 990-FXA-GD80
XFX HD radeon 6850 double d x2
corsair cx750 psu

 

[Powermonkey500]

Quote:

Originally Posted by wered

Currently me and my girlfriend have been putting together a gaming computer for her, we finally got all the parts yesterday but im having an interesting issue with it. it has 16 gigs of ram, but windows only shows 7.97g usable, iv pocked around and tried the solutions i found but none of them worked, i tried putting in only 2 cards in at a time, it didnt matter which ones i used or which slots i put them in they both worked, i even tried a backup set of ram and that didn't work either, i tried loosening the cpu heatsink, taking out one of the gpus to make sure it had enough power, i flashed the bios to the newest version for the board, i reseated the cpu and checked the pins to make sure none were bent. i also tried booting the computer in linux and it only showed the 7.97 gigs aswell, however in most of the places i looked for the solution, they where only seeing that amount in the bios aswell, but this shows 16gigs in the bios. anyone have this problem before and found a solution?

system specs
AMD FX-8120
16 gigs gskill ram
MSI 990-FXA-GD80
XFX HD radeon 6850 double d x2
corsair cx750 psu

I've heard that this can sometimes be fixed by manually entering the frequency / voltage / timings etc. for your RAM instead of using defaults or XMP profile (try at 1333MHz). Also, if you find a "memory hole" or "memory remapping" setting, toggle it.
If no avail, try resetting your CMOS.

 

[Crooksy]

Overkill on the RAM but I have also heard that entering the settings manually can fix the issue. Give it agoand see what happens.

 

[wered]

well i actually figure out what happened, the socket it self was broken on the mobo, so the processor wasn't seating right, the little arm you push down to lock the processor in wasnt actually locking it in, i scavenged some parts from an old am3 socket in my computer graveyard and fixed it so now it is working correctly.