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New build- boots up but have problems!

1241 Views 38 Replies 9 Participants Last post by  Reborn123
The build:

-1 GIGABYTE GA-EP45-UD3P LGA 775 Intel P45 ATX Intel Motherboard - Retail
-1 Intel Core 2 Quad Q9550 Yorkfield 2.83GHz LGA 775 95W Quad-Core Processor Model BX80569Q9550 - Retail
-1 CORSAIR 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Dual Channel Kit Desktop Memory Model TWIN2X4096-6400C5 - Retail
-1 CORSAIR CMPSU-650TX 650W ATX12V / EPS12V SLI Ready CrossFire Ready 80 PLUS Certified Active PFC Compatible with Core i7 Power Supply - Retail
-evga gtx260 from fry's

The problems:

It boots up ok. however, the cpu is under lots of load as indicated by led's on the mobo and the crazy loud/fast cpu fan.

reboots on me after about 20 seconds. i can get into bios but it keeps rebooting on me.

help!!!!! i'm novice to building (my first time)
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reseat the heatskink/fan on the cpu.
yes, I had an pentium 4 ht cpu that I bought before c2d even came out, it done the same thing on me. Come to find out I didn't have all the push pins pushed in all the way on the motherboard, I pushed them in all the way and it came on and never rebooted or turned off on me again.
ok thanks for the input guys, i will give that a shot after work. How can i ensure a better seat? i placed hte cpu into position and the lever to lock it in applied quite a bit of force. i just dont know how i can improve the seating.

also of intersting note:

i tried the bare boot before i went to bed. the system seemed far more "stable" and hanged around for several minutes before rebooting on me. i still had both sticks of ram in; and the 12v aux, 24pin atx, and 2 pci's to the vid card. Nothing else connected. is it possible i have a bad psu? i even set the bios and got to a "insert hard disk error message" (as in the comp was trying to boot up properly). Also, the cpu phase led's all turned off after a little while. To anyone who may have the same mobo, are they all supposed to light up during initial boot-up? the fan was still in high-gear though.

so then i added my hdd with windows on it and it seemed to restart more quickly on me.

note that these are just observations and may not mean anything. if it weren't for the mobo indicating that the cpu was under high load, id be certain this is a psu issue.

need some help today guys, i want to get this rig up and running TONIGHT (or at least id any faulty parts to return them)

thanks again.
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You have to make sure all the pins on the heatsink make a clicking sound, that'a when you know they have locked.

Did you use any TIM, or are you using the bit included on the heatsink, (assuming that you are using the stock cooler.)
Quote:

Originally Posted by neDav View Post
You have to make sure all the pins on the heatsink make a clicking sound, that'a when you know they have locked.

Did you use any TIM, or are you using the bit included on the heatsink, (assuming that you are using the stock cooler.)
the fan is definitely in all the way; i confirmed by checking the back of hte mobo as shown in the manual (you can see the pins flush with the receptors on the back side).

TIM? if that's the thermal compound stuff, i used this:

Arctic Silver AA-1.75G Thermal Compound - Retail
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hey those leds on the motherboard are only there because that motherboard has 6 phase power utilization, and each light indicates which phase the motherboard is in, the more power on the cpu the more lights that will light up. I have the same motherboard, and I believe that is what it says in the user manual.
and you did say that the 12 v aux right beside the cpu is inserted all the way, b/c I did not have mine in b/c I did not think that I needed it. I went to turn the computer on and it would not boot up, so I hooked that up and I heard it click in the slot, so then I pushed the power button and it came on with no hassle. Also make sure you have the cpu fan in the right connector slot on the motherboard, there is alot of identical slots on the motherboard but the cpu fan connector slot is right beside the cpu on the top of the motherboard. The HDD, what kind of connector is it? Does it have the sata or the ide, because I can't remember but I don't know if that motherboard supports ide hdds all that well. Also make sure the hdd is inserted all the way and plugged in correctly, if not that will also cause the error message that you recieved. Try to also start in safe mode if you can make it that far, and see if it lets you in that way, if it does then reformat your windows b/c you have corrupt files on the hdd. Secondly if you want set the boot options to boot from your cd and try to install windows fresh, and see if that will fix your error that you are getting and see if it will let you boot up.
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Quote:


Originally Posted by bedrockhorror
View Post

hey those leds on the motherboard are only there because that motherboard has 6 phase power utilization, and each light indicates which phase the motherboard is in, the more power on the cpu the more lights that will light up. I have the same motherboard, and I believe that is what it says in the user manual.

lmao, so they should all be lit? i will reread that part in the manual.
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Quote:


Originally Posted by bedrockhorror
View Post

and you did say that the 12 v aux right beside the cpu is inserted all the way, b/c I did not have mine in b/c I did not think that I needed it. I went to turn the computer on and it would not boot up, so I hooked that up and I heard it click in the slot, so then I pushed the power button and it came on with no hassle. Also make sure you have the cpu fan in the right connector slot on the motherboard, there is alot of identical slots on the motherboard but the cpu fan connector slot is right beside the cpu on the top of the motherboard.

yes those are all done right. i do have one concern about hte aux input. my psu supplied a 4+4 jumper for versatility; well the right half matches up with the mobo in terms of square or contoured connections (hopefully that makes sense). the left half on the mobo has 2 square and 2 contoured connections, but hte left half of hte psu jumper has 4 countoured connections. it still clicked in just fine. is this something to worry about?
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So noone is questioning the psu's operation? these are all brand new parts.
as long as all the slots are plugged in and there is none showing then no it should not matter, I have the corsair 750tx psu, and it has extra connectors for it also. I believe they are there incase needed for different motherboards/setups. The only thing needed to be hooked up on that motherboard is of course the on board connectors for the power switch and etc,the 12v 2x4 connector, the cpu fan,the onboard audio connector right under the cpu, the 24v power connector,the usb connector for your case usb. I believe that is all that is required, I just opened my case to check and that is all that is hooked up in mine. I looked for those leds you was telling me about and I do not even see none of them lit up on my motherboard, dont know if they only boot up during boot or what but they are not lit on my motherboard.
Quote:


Originally Posted by bedrockhorror
View Post

as long as all the slots are plugged in and there is none showing then no it should not matter, I have the corsair 750tx psu, and it has extra connectors for it also. I believe they are there incase needed for different motherboards/setups. The only thing needed to be hooked up on that motherboard is of course the on board connectors for the power switch and etc,the 12v 2x4 connector, the cpu fan,the onboard audio connector right under the cpu, the 24v power connector,the usb connector for your case usb. I believe that is all that is required, I just opened my case to check and that is all that is hooked up in mine. I looked for those leds you was telling me about and I do not even see none of them lit up on my motherboard, dont know if they only boot up during boot or what but they are not lit on my motherboard.

audio right under the cpu? you mean towards the back where the peripherals connect, right?

and this is all i hooked up from my case:

Power Switch
Reset Switch
Hard Drive Activity LED
Audio

my power led has a 3pin jumper and i need to use a 2pin with this mobo. i didnt bother hooking up my front (case) usb's or temp monitor or anything.
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yea that doesnt matter for boot up or anything. Yes the audio is right beside the peripherals yes, sorry for the mis-understanding. The question about faulty psu, is I don't believe its a faulty psu, because the fan on the psu would not come on at all or it would not boot up at all if it was a faulty psu. Have you tryed hooking up everything and trying to see if you can get into safe mode with your hdd connected, you said with the hdd connected it restarted faster than it did without it. To test the psu just hook it up with the motherboard and nothing else and see if it will power on and stay on if it don't then it is more than likely your psu then.
Quote:


Originally Posted by bedrockhorror
View Post

yea that doesnt matter for boot up or anything. Yes the audio is right beside the peripherals yes, sorry for the mis-understanding. The question about faulty psu, is I don't believe its a faulty psu, because the fan on the psu would not come on at all or it would not boot up at all if it was a faulty psu. Have you tryed hooking up everything and trying to see if you can get into safe mode with your hdd connected, you said with the hdd connected it restarted faster than it did without it.

ya, with my hdd's and case fan connected it was restarting about every 20 seconds or less, not even giving me enough time to navigate bios. so i really doubt i can boot it up. (last night i stuck just one hdd in after it seemed more stable with nothing extra conencted, and i couldnt get it to boot because it kept restarting on me).
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most errors of restart are caused by not having connectors pushed in all the way or not having your video card pushed in all the way, also can be caused by not having the 2 pci e slots needed for the video card to be working pushed in all the way. Can be caused also by the heatsink not being seated all the way, but you have done checked that so that cant be the culprit.
Quote:


Originally Posted by Reborn123
View Post

TIM? if that's the thermal compound stuff, i used this:

Arctic Silver AA-1.75G Thermal Compound - Retail

Make sure none of this has gotten on the CPU pins or Mobo. Although Aritic Silver says the product has no electrical conductivity in their spec sheet, they also warn in their application procedure that getting in these places can create electrical problems... so go figure.
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thanks for all the suggestions; keep em coming. i will double check everything suggested.
is the q9550 a E0 or a C1
i think it might be the os problem can u go ahead and reinstall tht or like try a different os
for example download backtrack 3 or like ubuntu [all free] and see if ur cpu restarts then if not then its ur os
and did u check to see tht ur bios detects all the memory correctly?
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