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New monitor broken?

487 Views 5 Replies 3 Participants Last post by  Anth0789, 
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I just received a LG W2361V 23" LCD Widescreen monitor. Plugged it in, installed drivers, turned it on.
Problem is:
Keeps turning off and on at random times.
Menu buttons at side don't work properly (can't navigate through menu's)

I thought (hoped) at first it was a driver problem, so went to LG website to look for drivers. Found my monitor, but under drivers, no file is showing.
http://www.lge.com/uk/support/produc...roduct-profile

LG states:

Quote:


Software Upgrades include Device Drivers and Firmware Updates for specific Models only. Not all Models support downloadable software upgrades, so check the Owner's Manual for instructions.

So I have now tried all the drivers on the CD given with the same results.

Do you think that the monitor itself is faulty?
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MrLinky
Quote:


Originally Posted by Buggedout
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I just received a LG W2361V 23" LCD Widescreen monitor.

recieved? But yeah, probably defective
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Quote:

Originally Posted by MrLinky View Post
recieved? But yeah, probably defective
No, received.

"I" before "E" except after "C"
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MrLinky
well we do things differently over in the states lol. How hot does the monitor get? over-heating could explain the turning off, but the menu buttons point to something wrong physically.
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not hot at all, yeah thought it might be physical, was just really hoping a simple driver fix would do


Off to start the long process of RMA


Thx anyways
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Anth0789
Its probably defective I guess you have to RMA it.
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