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New PC, can't install Windows - Blue Screen after Blue Screen after Blue Screen

4525 Views 24 Replies 18 Participants Last post by  BabyHerc, 
B
Over the last few weeks I've been trying to build a new PC but I can't get Windows to install. I constantly get a blue screen after formatting the HD for installation. The most common blue screen I get is "setup was unable to format the partition. the disk may be damaged". I went out and bought a new HD and got the same error. Another blue screen I've received says something about a .SIF used by setup being missing: "value 0 on the line in section [SourceDiskFiles] with key "framebuf.dll". Just now I got another bsod with no description but with the number 0x0000007f. I've checked on Google and found nothing useful. Some say the Windows disk itself may be damaged. It is brand new, fresh out of the shrink wrap, no scratches, no smudges, no dirt. Any ideas? Please??

All hardware is listed below.
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xxbassplayerxx
I got the same error (7f) yesterday trying to install XP from a disk missing some files. Do you have any way of getting a new install disk?

I could help you out if you needed depending on what OS it is.
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Y
Try a different DVD drive. Or use different SATA connectors for the HDD and dvd drive
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The Master Chief
You might be able to get a new DVD from Microsoft. Call them.

Otherwise, find someone who has the same os disk as you and just use your key.
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Lunchbox21984
you might have a Memory stick bad, i know your stuff is brand new, but you might have a bad stick or all three are bad. if you can download and burn to cd MEMtestx86 and test each stick.

also, are you trying to install 32bit windows or 64bit windows.
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B
Thanks for the quick responses. I'll try a new DVD driver if I can find one, I'll also try getting a new disk from a friend or Microsoft, and I'll see if I can get a new set of RAM to test as well.

I'm trying to install Windows XP Home 32-bit. Lunchbox, the only PC I have available to me right now is a laptop. If I burn memtest to a CD, how do I use it to check my RAM?
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CudaBoy71
Burn memtest as an iso file and boot from it to test your memeory..
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B
Well there are a few possibles...

Your SATA controller on your Mobo could be malfunctioning.

SATA cable could be done.

DVD ROM could have a faulty laser/chip.

Faulty install disk.

less likely problems:

Faulty ram (I'm talking TOAST) try using different sets of sticks. Or if you can't try just one stick, and try both sticks singly, see if that works.

To see if it's the SATA controller on the mobo, you normally do that by eliminating the other possibles.

Above has listed how to solve the other issues if that is the case.

Good luck!

Note: if you can format your HDD in an enclosure on your lappy, that might solve the problem. Or if you have another system you can use of a friends to format it, then install it may solve problem.
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bavarianblessed
My money is on a bad optical drive. Have had this issue before.
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B
Try removinga all but one ram stick. Then in stall windows.
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B
I've tried each of the ADATA and each of the Kingston memory sticks in each slot, and various errors come up, such as Registry Error 0x00000051 and Page Fault in Non Paged Area 0x000000s0. My DVD drive is a Super Writemaster Speed Plus. No one I know has a Windows disk lying around, so I'm gonna return the second HDD that I bought (thinking it was a HD issue) and pick up a new optical and try that.

Bavarian Blessed, can you elaborate on your experience? Was it a SATA optical drive or IDE?
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B
Do you have the hdd set up correctly in the bios? And did you try a different sata cable/and or port.
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bavarianblessed
I do alot of PC repair work so I have had this issue with both a SATA and a few IDE drives. Typically it will be an IDE drive that causes the faulty reads simply because they are older.

I tried using the system restore disc on a Dell Inspiron 531s a few months ago and had the same issues you are describing now. It was a SATA DVDRW drive. I ended up loading an image of the restore disc onto a USB drive and booting from it.

There may be other issues here but a bad optical drive is very likely.
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xd_1771
Could be the SATA/IDE connector cable. Swap it!
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T
I'm assuming you are trying to install Windows XP. I had this exact problem when I tried to install XP so I could use my Win 7 upgrade. The Windows XP CD does not come with SATA drivers so it won't recognize a SATA hard drive. I had to download the proper drivers for my SATA controller (ASUS) and use a utility called nLite to add them to a new build disk. Here's a link to an article that describes the process: http://www.digitgeek.com/how-to-slip...rs-into-xp-cd/

This is a known problem and this fix will work.
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E
in my opinion it could be several issues, as stated previously

-bad media
-cables
-If you're installing with AHCI enabled in BIOS you will need the drivers for your motherboard during the installation.
-RAM

some possible solutions:
-burn new media - if OEM, grab a friend's installation disc that came with the computer and matches your version (pro, home, etc.) image and copy that. If Retail, find a friend with a retail license disc.
-replace cables
-run memtest from ultimate boot cd or similar, or throw in known good RAM.
-switch from AHCI to ATA or legacy, depending on your BIOS.
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S
Quote:


Originally Posted by TeenerTim
View Post

I'm assuming you are trying to install Windows XP. I had this exact problem when I tried to install XP so I could use my Win 7 upgrade. The Windows XP CD does not come with SATA drivers so it won't recognize a SATA hard drive. I had to download the proper drivers for my SATA controller (ASUS) and use a utility called nLite to add them to a new build disk. Here's a link to an article that describes the process: http://www.digitgeek.com/how-to-slip...rs-into-xp-cd/

This is a known problem and this fix will work.

What version of WINxp are you talking about both xp SP2 and 3 recognized my SATA deives.
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Radeon915
If the problem persists after changing the optical drive, download and burn an xp sp2 or 3 cd image with your lappy, and install that and just use your key with it. Should work fine.
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el gappo
Ive had this problem, took me an entire day to install tiny 7. remove anything you don't need like mouse, wireless card, speakers, all but 1 stick of ram. Raise the nb volts a tad and put the ram to something fool proof like 1333 cas9. This is what it took me after about 10 attempts on my sig rig then it was 100% stable in windows :/ strange eh...
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2
Quote:

Originally Posted by TeenerTim View Post
I'm assuming you are trying to install Windows XP. I had this exact problem when I tried to install XP so I could use my Win 7 upgrade. The Windows XP CD does not come with SATA drivers so it won't recognize a SATA hard drive.

This is a known problem and this fix will work.

Quote:

Originally Posted by smash_mouth01 View Post
What version of WINxp are you talking about both xp SP2 and 3 recognized my SATA deives.
You guys beat me to it. Look at the XP disk you are trying to install. If it doesn't say XP SP2,(which it probably dosen't), it won't install on a system that has SATA ports enabled in the BIOS. Rather than just add the sata drivers, you can actually get to XP SP3 in one install, and save alot of time and disk space.

This process is called "Slipstreaming"

Slipstreaming a new disk to XP SP3 will let you install XP on your system. There is a program called nLite that makes this process very easy, rather than doing it manually. The program can be found Here.

I had made a post about this approximately 6 months ago for someone else.
Explaining the manual way to slipstream a disk. The poster I had given the instuctions to, found this program, which he said worked like a charm.

You will need a computer that is working in order to download nLite, Windows SP3 from Here and your original XP CD. The computer you use must have software to burn an .iso file, and of course a CD burner. This freeware program will work just fine: Imgburn You also need a blank writeable CD disk, or if your computer is capable of booting from USB, a 1gig USB stick, which has been formatted to be bootable..

Good luck, but this should get XP on your system, and will save a whole lot of Windows update time, and disk space used by the SP3 update back-up of SP2.

Sorry TeenerTim, +1 I need to give you credit. I didn't see your reference to nLite. Look at my post though.. nLite lets you make an XP SP3 install disk rather than just adding driver files.
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