[SleepyOgre]

Hello. Sent an email on Monday morning 5/23/2016 from my personal email address regarding my order. I was wondering how long the lead time was on replies as I have not received anything yet. Thanks!

 

[Jim-CL]

You should have received a response. 9 times out of 10 it's because either (a) it was sent to caselabs.com instead of caselabs.net or (b) our response got bounced. PM me with your order number and email and I'll forward it to CS

 

[SleepyOgre]

Re-checked the email address I used to send my question and lo and behold, there was an email I missed. Thanks again!