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Hey all, i've talked about my lappy in here in the past, the screen broke... the final hardware defect, i get a replacment...
At best buy they're supposed to give you a lappy that meets close to what you had before...
i had
P4 3ghz
1GB RAM
60GB HD
ATI 9200
XP home
This sweet black dude helps me and he says "i usually dont do this, but i like you, so you get this..."
He points to a HP dv6000
C2D T5500
2GB RAM
Intel 950 Media Accelerator
120GB HD
DVD-RW
XP MCE w/Vista upgrade
Im like "=O *mouth dropping*"
So yeah, i walked away with a SWEET laptop compared to what i was supposed to get.
Just had to let it out, im soo giddy right now...
Heres an email from HP:
Quote:
~Higgins
At best buy they're supposed to give you a lappy that meets close to what you had before...
i had
P4 3ghz
1GB RAM
60GB HD
ATI 9200
XP home
This sweet black dude helps me and he says "i usually dont do this, but i like you, so you get this..."
He points to a HP dv6000
C2D T5500
2GB RAM
Intel 950 Media Accelerator
120GB HD
DVD-RW
XP MCE w/Vista upgrade
Im like "=O *mouth dropping*"
So yeah, i walked away with a SWEET laptop compared to what i was supposed to get.
Just had to let it out, im soo giddy right now...
Heres an email from HP:
Quote:
Dear Jake, Thank you for contacting HP Total Care. I gather from your e-mail that you want to upgrade the notebook graphics card. Jake, I am Sam from HP Technical Support. I will be glad to assist you with all your queries. The graphics card is an integrated part of the motherboard on your notebook PC. Hence it is not possible to upgrade it on your notebook PC. I regret the inconvenience caused. I have researched your issue and found that you can disable the internal graphics/video card and then connect an external graphics card to your notebook PC. Please follow the steps given below to disable the built-in graphics card: 1. Click Start >> Run 2. Type devmgmt.msc and click on Ok 3. Expand the (+) sign next to the "Display Adapters" 4. Right-click on the item listed below the Display Adapters and select "Disable" You can get the external graphics card for your notebook PC at any of the local computer shops. You can insert it on your notebook PCI slot/Express slot or you can also use USB adaptor. Note: There is a PCI/Express slot on your notebook PC. After inserting the graphics card on your notebook PC, install the driver software from the installation disk provided by the graphics card manufacturer. You can also increase the memory size of the internal video card, if you don't won't to use the external graphics/video card on your notebook. Increase the internal Video Memory in BIOS: 1. Restart the Notebook. 2. When the HP logo appears, keep tapping F2 to enter BIOS Setup. 3. The pointing devices are not active in BIOS Setup, so it is necessary to use the keyboard to navigate as follows: Press the Left and Right arrow keys to move among menus. Press the Up and Down arrow keys to move among parameters in a menu. Press F5 or F6 to move through values for the current parameter, or press Enter to change a setting. 4. Go to Advanced tab in BIOS Screen and press Enter. 5. Under Advanced tab, there is an option 'Video Memory'. 6. You can change it to 64MB or to highest in the option. 7. Once you have changed the video memory, Press F10 to save and exit the BIOS. This should resolve the issue. If you need further assistance, please reply to this message and we will be happy to assist you further. You may receive an e-mail survey evaluating my efforts in assisting you. The survey requires just two minutes of your time and I request you to take it. I appreciate your feedback. HP Total Care is a J.D. Power and Associates Certified Technology Service and Support Center, recognized for consistently providing "An Outstanding Customer Service Experience". For information on keeping your HP and Compaq products up and running, please visit our Web site at: http://www.hp.com/go/totalcare Sincerely, Sam HP Total Care |