I'll keep in mind what you said. I may message him at some point or something.Originally Posted by Pavo
You are talking about Alex the guy who owns/runs FrozenQ.
He has threads here and actually posts on this forum. There is a FrozenQ res Owners club thread which you can check out.
I just ordered a res from him and had some custom stuff done to it. He was very forthcoming and replied within 2 days. He was just a guy who made a great product and got his starts on forums like this. As with any product there will be defects, mistakes, user end error, etc...
I did a bit of research before giving him my money and from what I saw he was pretty good at fixing most if not all the issues people had. I would honestly rather give my money to a guy who is producing something than some huge corporation who just cannot possibly care about 1 out of millions of customers. Alex has to care to a certain point or he would not have blown up like he did.
Honestly though can't be perfect every single time at what you do unless your being unrealistic!
Hope this helps.
Check out all the pictures floating around with his res's. He has a website and some stores resell his products as well.