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Outlook 2007 Help

390 Views 5 Replies 2 Participants Last post by  cyclometric
Hi folks,

I know this seem like a really stupid question, nevertheless I had to ask. I added two email accounts, but now the folders seems to be merged into one "Personal" rather than labeling separate folders with each email address as title. I remember having that a long time ago, but it's gone now. Any solutions to help the noob?

Thanks in advnace.
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When you add an email account to Outlook, there's a place in the UI where you designate where you want your Inbox to be for that email account. You can choose an existing folder, which is sort of the default, i.e. the regular Inbox which already receives mail for any existing accounts, OR you can choose to create a new local store for the account, at which point you will have a new tree of folders at your top level, i.e.

Default (pre-existing Inbox)
...sent items
...outbox
...deleted items
Inbox1 (new account)
...sent items
...outbox
...deleted items

Those subfolders are auto-generated when you create a new top level folder hierarchy. So it's not hard to switch to this even after you have created a new account. Just modify the account settings, and choose to have mail delivered to a new local store (PST or whatever format you choose) and then you can do a "find" in the existing mailbox to select all the mail sent to that account, and "move" the messaging items to the new Inbox for the account.

I used to work on the Exchange Server team, so if you have any questions or this isn't clear enough, give me a holler and I'm happy to try to answer whatever.

Have fun with Outlook!

-W
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Here's a picture of the situation I was talking about, maybe that will give you a better idea.
Attachment 130993
Instead of one personal folder, I remember it was possible to have something like.

Mail Address #1
...Inbox
...Outbox
...Junk
Mail Address #2
...Inbox
...Outbox
...Junk

I followed what you said but it only allowed me to create a new personal folder
. Thanks again.
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OK, here's what it should look like after adding a new email account. If it does not, go back to the Account Settings menu item under the Tools menu, and select Data Files. Choose to create a new Data File. But what's strange is that I just tried this using the online version of Outlook 2007, and once I created the new account, the new "folder store" was there, and the mail gets delivered to a different "physical" file on the hard drive.

What kind of account are you adding, is it another account on the same server? It actually shouldn't matter, but maybe if you let me know I can figure out why it didn't automatically create a new store.
LL
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