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Discussion Starter #1
Guys, I need to buy my mother a computer. I built one for her from my once-impressive stores of spare parts, and it was an OK machine, and plenty for what she wanted to do. Problem is, she's not the most computer-savvy person on the planet, and my aunt that lives with her manages to screw something up on it at least once a week. If I lived nearby her it would be a non-issue, but I live a state away.<br />
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I'm tenatively planning on buying her a Dell (shudders), an HP, or some other decent brand with GOOD support. I need recommendations here, guys. Cheap is VERY important. She just basically needs a computer for email, basic surfing, and playing backgammon online with.<br />
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Any suggestions would be great (links, as well). Hopefully this will cut down on the 'tech support' calls I get from my mom <img src="/images/smilies/biggrin.gif" border="0" alt="" title="Big Grin" class="inlineimg" />
 

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dell, $249.99 onnthe website at the end of the month... 2.6 p4, 80 gig, not sure about the rest...
 

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A Dell or an HP should be fine, just maybe consider installing a linux distro like Suse that can do everything they need without catching viruses or spyware.
 

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I would consider Dell, while they get alot of crap from builders/overclockers/modders and such, that is soley because well, we know better. For the average home user, a dell is a great purchase. They are for the most part rock solid, customer support is good, and most importantly, they are cheap. A Dell is like an old Camry, its not flashy, its not fast, but it is reliable.<br />
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EDIT: My laptop is a dell, I have had one problem with it due to a power setting, called tech support, was transferred to a rep of their XPS series (mine is just a regular inspiron). He spoke english well, and the problem was solved within 15 minutes.
 

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Discussion Starter #5
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Originally Posted by <strong>jcbzhnsr1</strong>

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<div style="font-style:italic">dell, $249.99 onnthe website at the end of the month... 2.6 p4, 80 gig, not sure about the rest...</div>

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</div> Got a link to that one?
 

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I found ACER to be decent as well...but yeah. Dell is the best tech support by far.
 

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Just get the cheapest Dell.... that way she can drive a Dell technitan(sp?) crazy lol
 

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Compaq all the way.<br><br>
Most N00b friendly support.<br><br><a href="http://welcome.hp.com/country/us/en/contact/chat_1.html" target="_blank">http://welcome.hp.com/country/us/en/contact/chat_1.html</a>
 

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<div>Originally Posted by <strong>NOS---</strong></div>
<div style="font-style:italic;">Compaq all the way.<br><br>
Most N00b friendly support.<br><br><a href="http://welcome.hp.com/country/us/en/contact/chat_1.html" target="_blank">http://welcome.hp.com/country/us/en/contact/chat_1.html</a></div>
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Compaq = HP....lol
 

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Make sure you know the limitations of the provided tech support and get it extended... 90 days or 6.months will only get you a temporary reprive from the Mom Calls.
 

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Do not get an HP, they have horrible support and they overcharge you a lot for repairs (cost me $300 to replace a faulty USB port on my laptop! And it took them over 3 months to get it fixed) but Dell is pretty good, I've had an Optiplex GX240 for over 5 years now and have never had any problems with it, plus Dell always seems to throw in free or cheap LCDs and their LCDs are actually very high quality, among the best in the biz.
 

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I've owned a Dell and use to run into problems years later but I somehow purchased a 3 year warranty with the 1 year standard warranty making it four years. Problems came up 3 years later and i had to contact tech support. I did it by online chat too. Depending on who you chat with, some are very easy and will fix it very soon and will ship you replacement parts in a short time. Others take like hours -_- <br />
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To sum it up...Dell should be good.
 

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Apple.com<br />
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Perfect for Email, Web Browsing, and you don't have to make house calls because you won't know how to use the computer either.
 
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