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when i start up my laptop it starts up very slow and the start menu is all blue at the very beginning then after about 2 minutes it pops back to the normal one and this pops up:

it says " generic host processes for Win32 services has encountered a problem and needs to close. We are sorry for the inconvenience."
withing the next 30 seconds the start bar flickers from the old classic version back to the xp version a couple times and then stops and runs fine after that.
nothing comes up with symantec antivirus corporate, spybot, or ad-aware could it be a virus or just a malfunction...?
i can't reformat this laptop otherwise i would but i would really appreciate it this is the laptop where i do everything important.
anybody's thoughts would help

it says " generic host processes for Win32 services has encountered a problem and needs to close. We are sorry for the inconvenience."
withing the next 30 seconds the start bar flickers from the old classic version back to the xp version a couple times and then stops and runs fine after that.
nothing comes up with symantec antivirus corporate, spybot, or ad-aware could it be a virus or just a malfunction...?
i can't reformat this laptop otherwise i would but i would really appreciate it this is the laptop where i do everything important.
anybody's thoughts would help