[moab]

I reinstalled Windows XP on my Gateway MX6425 laptop. And now Realtek AC '97 has a yellow exclamation mark on it in Device Manager. I've tried uninstalling and reinstalling the correct drivers from the Realtek website. And uninstalling the actual device and reinstalling with the Realtek driver. And letting Windows find the right software. Nothing worked. I get the same yellow exclamation point and no sound.

I've been working on this for days. Any help would be GREATLY appreciated.

 

[Droviin]

Is there a bios setting that is trying to force HD Audio? Also make sure you are downloading the audio drivers from this page; I've mistakenly tried to install HDAudio drivers in the past.

 

[hyperkite]

Quote:

Originally Posted by moab

I reinstalled Windows XP on my Gateway MX6425 laptop. And now Realtek AC '97 has a yellow exclamation mark on it in Device Manager. I've tried uninstalling and reinstalling the correct drivers from the Realtek website. And uninstalling the actual device and reinstalling with the Realtek driver. And letting Windows find the right software. Nothing worked. I get the same yellow exclamation point and no sound.

I've been working on this for days. Any help would be GREATLY appreciated.

This should help..
Give it a try

Audio Driver version: 6.14.10.575
Supported Computers and Parts:

http://support.gateway.com/support/drivers/getFile.asp?id=20489&dscr=Audio%20Driver%20version:%206.14.10.575&uid=370137895

I know it says mx6420 but uses same driver as mx6450
http://support.gateway.com/us/en/product/default.aspx?partNumber=5958

https://www.google.com/search?hl=en&q=mx6425+mx6450+audio+driver&revid=287960169&sa=X&ei=MlYiUd2SKqXbiwKd4YCYBQ&ved=0CJkBENUCKAI&biw=1067&bih=507