[CSx121]

Hi just built my new build.. when I power up everything turns on but I have no display. At first I thought the GPU was dead but then I noticed that the connector wouldn't go all the way into the PCIe lane on the left side because of a frame on the back of the case (used to have slots for the GPU connectors).

The problem is I believe this metal thing on the GPU http://i.imgur.com/rehQCAI.jpg that prevents it from being pushed in all the way. Normally I'd just take pliers and rip it off but it's screwed onto the PCB so I have a hard time thinking that's a good idea. I was also going to just remove the whole plate on the back of my case but I can't do that because there are no screws to remove it.

So what exactly should I do about this?

Specs
ASRock 970 Extreme3
AMD FX 4100
Sapphire Vapor-X 7770
CM HAF 912
Corsair CX500

Like I said.. everything powers on (fans and whatnot) it's just there's no signal. (although trying a few times to re-arrange the card or hold it up a bit did result in showing up the ASRock logo while booting up but it was very temporary.

 

[kelvintheiah]

you could try booting your pc without using a case. just place your mobo on a non conductive material like paper or box then try to boot.

 

[CSx121]

Ah still doesn't work.. tried the DVI and HDMI.. also tried the PCIe x4 lane to no luck.

Anything else I should try? Is it unique that the card runs its just the black screen or is this typical?

 

[CSx121]

Okay so I tried this advice and my PC works perfectly. No problems with anything... I installed Windows, played a bit of BF3, etc.

But when I went to put it back in the case I was met with the same problem. That metal plating is preventing the graphics card from being pushed fully into the PCI lane on the left side. I am sure this is the issue although I have no clue if this is just a design error or I'm missing something/mounted the motherboard wrong.

Picture of the issue http://i.imgur.com/TX2WoBx.jpg

Any help/insight is appreciated as I'm sitting here unable to use my PC until I can get it to fit.

 

[kelvintheiah]

have you installed motherboard standoff into your case? i can't see clearly what's with your case and gpu.

 

[kelvintheiah]

its seems that your mobo is a little too low for the gpu. what case are you using?