Reply to the email and say exactly what you just said to us.
Sparkle Video Cards
I had bought a Sparkle 9800gt video card about 3 weeks ago. It now artifacts and hitches very badly in games. I had every single update, and even went back and tried older drivers. No luck.
So I emailed their 48hr customer service about the issues. 4 days later they sent this
"Question:
My video card hitches, and artifacts during games. I updated all drivers and still wouldn`t work. I put in my old video card GeForce 7900gt, and it works just fine.
I need to get the new video card fixed or replaced.
Answer:
Dear sir,
Please contact your local supplier and replace with a new one. thanks."
That was the entire email I got back. I have never showed up at another retail store, to get something replaced that I had bought from another place.Not to mention the video card is no where around where I live. I got it off of newegg, and it's past the 30 day return.
I'm at a loss. What in the world do I do. haha
![]()
So I emailed their 48hr customer service about the issues. 4 days later they sent this
"Question:
My video card hitches, and artifacts during games. I updated all drivers and still wouldn`t work. I put in my old video card GeForce 7900gt, and it works just fine.
I need to get the new video card fixed or replaced.
Answer:
Dear sir,
Please contact your local supplier and replace with a new one. thanks."
That was the entire email I got back. I have never showed up at another retail store, to get something replaced that I had bought from another place.Not to mention the video card is no where around where I live. I got it off of newegg, and it's past the 30 day return.
I'm at a loss. What in the world do I do. haha
1 - 5 of 5 Posts
I agree with Penicilyn, but change "their" "to your"
![]()
We don't take no for an answer.......no thank you....okee-dokee!
We don't take no for an answer.......no thank you....okee-dokee!
1 - 5 of 5 Posts
