Switching from DSL to Cable

Is that even legal? Not providing you with what you're paying for?

Usually they advertise *up to* in small letters, so it's not illegal. It's a shady business practice though. Hope you enjoy your new found internet speed!

there usually isnt a real difference IMO. I used to have dsl a while ago and switched to comcast cable internet, supposedly (5-10 mbps). DL speeds were maybe roughly 5-750 kbps, and only on comcast servers would i get speeds 1-2 mbps. I now have at & t dsl and its like exactly the same speed as comcast even though we have elite (supposedly 15- 20 mbps). They always lie about speeds, never have i had dl speeds even remotely close to what i pay for.

I pay for 6mb/1mb and every speedtest I've done @ speedtest.net comes back with 5.7-5.9 down and 0.8-0.9 up. This is during 2am boredom, peak hours, weekends, weekdays, etc.

If they are advertising a speed you should be able to get it and if not get a legitimate reason from them.

Case:
My parents live in rural Alberta, no chance of cable, no chance of DSL, they have a choice between dialup (which we had for years) and new 'wireless' internet, 900mhz receiver advertising 5mb down / 1mb up. Fastest we ever received was 2.5down / 0.4 up, so after a month or two of phone calls and arguing with representatives I finally got them to admit that the hardware simply wasn't capable of ever deliver those speeds to my parents house, thankfully I got this all on record and from now on my parents only have to pay half price since they are barely getting half the advertised speeds.

Using FIOS connection atm and i get around -10 ms lower than cable (100/5)Cable is the best For low latency and stabililty adsl must die !

i enjoy my cable service... paying for 2*12/1 getting 2*32/2 with ~30ms latency to backbone servers ~400 miles away... and i'm behind 2 modems, a router and a switch...

can't wait for the docsis 3.0 upgrade... mmmm 2*50/5+

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Thats a real bummer. I pay for 1mbps download on DSL and i get something like around 2mbps dl and 0.5 mbps ul when i check on speedtest.net

Generally, ISPs will only guarantee 40% of your advertised speeds. If you really think there's a problem somewhere, you need to keep calling and making civil complaints to your ISP. There's a good possibility that you will eliminate the possibility of being charged for checking their infrastructure, provided you work your way up to call center management.

The problem at hand, if it's not your modem, would most likely be the Catina card located at your neighborhood DSLAM (Pinto-sized box, beige/brown if with AT&T). Check around the neighborhood and see if other people are having the same problem, because if so, then it would be even closer to the telco's end of the line. If anything, you could borrow a modem to narrow down that it's not your problem, but your telco's.

Are people forgetting DSL is incredibly reliant on distance from the exchange

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