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Discussion Starter #1
I am disappointed in Thermaltake Support. A Big Typhoon I bought had two standoffs with bad threads. Their response was that I would have to get an RMA, and return the parts to get replacements. Poor.
 

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whats poor about that? sounds like they would get you what you need? what more can you ask for?
 

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well how else are you gonna get it sorted <img alt="" class="inlineimg" src="/images/smilies/wink.gif" style="border:0px solid;" title="Wink"><br><br>
ohh noooo there replacing the broken parts!
 

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Well what else do you expect. You could just be lying so they have to be sure.
 

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I don't know where you purchased your BT from, but this is why I try to buy stuff from local stores like Tiger or Fry's as opposed to mail-order.<br><br>
If something's not right, you can take it back within 30 days, and they'll usually make it right.<br><br>
I can't tell you how awesome the tech people at Tiger were for me when I purchased not one but two bad boards. Not only did they troubleshoot the problem(s), they did the actual replacement while I stood there and picked my #*^!!!.<br><br>
Good luck!!!<br><br>
BTW, pull the stock fan and replace it with a 110 cfm silverstone.
 

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Discussion Starter #6
An RMA for two standoffs seems kind of silly. Must be worth a max of 50 cents. Hardly worth lying about.
 
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