Overclock.net banner

1 - 20 of 65 Posts

·
Registered
Joined
·
546 Posts
Discussion Starter #1
I bought my PC 2 months ago, and I have a clear side panel window with lights inside. I notice that I have little spots of water alongside the middle of the panel. I have an MSI GTX 770 OC Gaming Video Card paired on an MSI Z87 GD65 Gaming Motherboard. I opened it up took my video card out and I noticed that the plastic housing of where the fans are, has moisture all around it, shooting it out to the side panel and the south-bridge heatsink on my motherboard.<br><br>
First of all, my previous 6 year old PC never had this issue, in fact, I have never had this issue in my life, my brother has a high tech gaming PC in the same room and he has never had any issues at all. This is the first time I went with MSI, I have never had problems with Gigabyte, or ASUS video cards.<br><br>
I normally have the video card run at fairly high fan speeds from 60-95% from 1800rpm to about 2600rpm, but how can this possibly be an issue, am I not allowed to increase fan speed without water shooting from the card, literally!<br><br>
Room temperatures are normal, about 20-24C.<br><br>
I tested to see the issue and how quickly it occurs. I cleaned the south-bridge heatsink and video card of the moisture, then played Far Cry 3 for 20 minutes. Opened the side panel and I see it again, streaks of moisture on my south-bridge and alongside my motherboard from one end of the board to the other!<br><br>
I bought this PC from Mwave Australia, they have a 1 year hardware return on any component.<br><br>
What do I do?
 

·
Registered
Joined
·
3,184 Posts
Sounds like the evaporation cooler is busted. I would contatc the reseller.
 

·
Registered
Joined
·
546 Posts
Discussion Starter #3
<a class="H-lightbox-open" href="http://www.overclock.net/content/type/61/id/1781998/"><img alt="" class="lightbox-enabled" data-id="1781998" data-type="61" src="http://www.overclock.net/content/type/61/id/1781998/width/500/height/1000/flags/LL" style="; width: 500px; height: 373px"></a><br><a class="H-lightbox-open" href="http://www.overclock.net/content/type/61/id/1781999/"><img alt="" class="lightbox-enabled" data-id="1781999" data-type="61" src="http://www.overclock.net/content/type/61/id/1781999/width/500/height/1000/flags/LL" style="; width: 500px; height: 373px"></a><br><a class="H-lightbox-open" href="http://www.overclock.net/content/type/61/id/1782000/"><img alt="" class="lightbox-enabled" data-id="1782000" data-type="61" src="http://www.overclock.net/content/type/61/id/1782000/width/500/height/1000/flags/LL" style="; width: 500px; height: 373px"></a><br><a class="H-lightbox-open" href="http://www.overclock.net/content/type/61/id/1782001/"><img alt="" class="lightbox-enabled" data-id="1782001" data-type="61" src="http://www.overclock.net/content/type/61/id/1782001/width/500/height/1000/flags/LL" style="; width: 500px; height: 373px"></a>Would I technically be able to get a new motherboard? Tiny streaks of water have been on it, but I dried it with a dry cloth, would this cause any major damage? I paid alot of money for this computer and I dont want it to die anytime soon.<br><br>
Btw this has happened since day 1 I got my PC. I have cleaned it out about 5 times already of all the water on the south-bridge and video card. My PC has been through chilly 15 degree mornings to 27 degree warm days. I even put 6 silicon bags to absorb possible moisture. Still nothing.<br><br>
This is almost a joke. The reason why I believe its the video card is because it is the only component that generates the heavy airflow to push the moisture on my side panel lengthways, just like the video card sits, and onto the motherboard lengthways, as the card sits.
 

·
Twitch Streamer
Joined
·
2,531 Posts
Might be your cooler leaking. I suggest not to keep playing as the water might get on to something and fry a component. have you tried testing without the graphics card to see if the leak is still present? I believe there are heatpipes and maybe it might be leaking the liquid thats inside them thats used to transfer the heat.<br><br>
You shouldnt have ignored it the first time, if there was water leaking since day one i would have RMA'ed it before it gets worse.
 

·
Registered
Joined
·
3,184 Posts
It also could be grease from the fans. Is it just wet or it is slippery.
 

·
Registered
Joined
·
546 Posts
Discussion Starter #6
Both. Greasy and wet, but it has gone all on my motherboard. Btw I just swapped out my GTX 770 with my AMD 6850, running Valley for the last 1 hour, no moisture!
 

·
Registered
Joined
·
3,184 Posts
I had some bitfenix fans that threw a greasy substance around every once in a while. I would seriously swap it out for a new one. Also to be safe swap out the motherboard too.
 

·
Registered
Joined
·
546 Posts
Discussion Starter #8
I am going to email them now. Thank you for your help! <img alt="smile.gif" class="bbcode_smiley" src="http://files.overclock.net/images/smilies/smile.gif">
 

·
Registered
Joined
·
3,184 Posts
Np, parts are expensive nothing wrong with being cautious
 

·
Registered
Joined
·
3,184 Posts
^^ Downtime sucks!!
 

·
Registered
Joined
·
3,184 Posts
Did you get a reply?
 

·
Registered
Joined
·
1,287 Posts
I had the same problem with my msi gtx 760 TF gaming, grease all around the shroud. I RMAd it.
 

·
Registered
Joined
·
546 Posts
Discussion Starter #13
Yeah they replied. I dropped off the system yesterday, explained to him the problem. He was a top bloke, they said they gotta test it first. Hopefully the same problem occurs. There is physical evidence of the greasy fluid all over the card, whether it will shoot out again, I dont know. But one thing is for sure, Im not leaving until my video card and motherboard is replaced. He reckoned it might be a faulty heat-pipe that isn't soldered well, allowing the vapour to escape.
 

·
Registered
Joined
·
546 Posts
Discussion Starter #14
<div class="quote-container" data-huddler-embed="/t/1449389/video-card-shooting-out-water/10#post_21352469" data-huddler-embed-placeholder="false"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>Ribozyme</strong> <a href="/t/1449389/video-card-shooting-out-water/10#post_21352469"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif"></a><br><br>
I had the same problem with my msi gtx 760 TF gaming, grease all around the shroud. I RMAd it.</div>
</div>
<br>
Is this an Msi probelm? My asus and gigabyte cards never did this...
 

·
Goodbye
Joined
·
10,269 Posts
<div class="quote-container" data-huddler-embed="/t/1449389/video-card-shooting-out-water/0_100#post_21356028" data-huddler-embed-placeholder="false"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>HeLeX63</strong> <a href="/t/1449389/video-card-shooting-out-water/0_100#post_21356028"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif"></a><br><br>
Is this an Msi probelm? My asus and gigabyte cards never did this...</div>
</div>
<br>
I've had that on an EVGA card so I doubt it's just MSI
 

·
Registered
Joined
·
546 Posts
Discussion Starter #16
Well either way, its a serious problem. Too bad my fluid and grease was thrown on my board. Whilst you cant see anything, it will substantially degrade the life as it will corrode quicker and has an increased possibility of getting fryed or shorted out in the future. I plan to have my motheboard for at least 4 years... What a shame that my card caused all this stuff :/
 

·
Twitch Streamer
Joined
·
2,531 Posts
<div class="quote-container" data-huddler-embed="/t/1449389/video-card-shooting-out-water/0_20#post_21355998" data-huddler-embed-placeholder="false"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>HeLeX63</strong> <a href="/t/1449389/video-card-shooting-out-water/0_20#post_21355998"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif"></a><br><br>
Yeah they replied. I dropped off the system yesterday, explained to him the problem. He was a top bloke, they said they gotta test it first. Hopefully the same problem occurs. There is physical evidence of the greasy fluid all over the card, whether it will shoot out again, I dont know. But one thing is for sure, Im not :rolleyes:leaving until my video card and motherboard is replaced. <b>He reckoned it might be a faulty heat-pipe that isn't soldered well, allowing the vapour to escape.</b></div>
</div>
<br>
Sounds like it.<br><br>
They should be responsible on replacing the video card. Im not sure about the motherboard unless is that leaking too? If not, im not sure they might be able to find a way around that. The video card.... they should just send you a new one. Provide them with pictures <img alt="rolleyes.gif" class="bbcode_smiley" src="http://files.overclock.net/images/smilies/rolleyes.gif">
 

·
Registered
Joined
·
546 Posts
Discussion Starter #18
Ok this is the thing. I got my system back yesterday after they said they couldn't replicate my claims.<br><br>
I have 2 case computer fans sitting around which I prematurely mounted at the front for an extra intake and one inside my case on my hardrive bay blowing directly onto the back of the video card. At first I thought the cold air difference is causing condensation? But no, I cleaned everything clean, took those 2 fans out. Then I ran Uni gene Valley. It is running now as I post this so I can see if it occurs again.<br><br>
The guys at mwave ran furmark for 4 hours straight @stock settings I presume and at auto fan speed I presume as the guy said the video card runs nice and cool at about 81-82C (Too hot for me) This clearly indicates that the fan speed they were running at was auto, or it didnt exceed 50%.<br><br>
Im kinda a cooling fanatic and I love things running cooler over the noise they produce. With Unigene running now, I am running at 100% fan speed, which is only about 2800rpm, and I run my GPU overclocked at 1280Mhz core and 7804Mhz for memory, and guess what, THE STREAKS ARE STILL OCCURRING!<br><br>
Am I not allowed to be running a fan speed of 100%, or even 80%? Cause it even occurs at those fan speed settings...<br><br>
They said if the problem still persists, take it back, Im just so sick of this! I want my own system at home, but being carried around for repair! <img alt="frown.gif" class="bbcode_smiley" src="http://files.overclock.net/images/smilies/frown.gif">
 

·
Banned
Joined
·
223 Posts
<div class="quote-container" data-huddler-embed="/t/1449389/video-card-shooting-out-water/10#post_21365682" data-huddler-embed-placeholder="false"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>HeLeX63</strong> <a href="/t/1449389/video-card-shooting-out-water/10#post_21365682"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif"></a><br><br>
Ok this is the thing. I got my system back yesterday after they said they couldn't replicate my claims.<br><br>
I have 2 case computer fans sitting around which I prematurely mounted at the front for an extra intake and one inside my case on my hardrive bay blowing directly onto the back of the video card. At first I thought the cold air difference is causing condensation? But no, I cleaned everything clean, took those 2 fans out. Then I ran Uni gene Valley. It is running now as I post this so I can see if it occurs again.<br><br>
The guys at mwave ran furmark for 4 hours straight @stock settings I presume and at auto fan speed I presume as <b>the guy said the video card runs nice and cool at about 81-82C</b> (Too hot for me) This clearly indicates that the fan speed they were running at was auto, or it didnt exceed 50%.<br><br>
Im kinda a cooling fanatic and I love things running cooler over the noise they produce. With Unigene running now, I am running at 100% fan speed, which is only about 2800rpm, and I run my GPU overclocked at 1280Mhz core and 7804Mhz for memory, and guess what, THE STREAKS ARE STILL OCCURRING!<br><br>
Am I not allowed to be running a fan speed of 100%, or even 80%? Cause it even occurs at those fan speed settings...<br><br>
They said if the problem still persists, take it back, Im just so sick of this! I want my own system at home, but being carried around for repair! <img alt="frown.gif" class="bbcode_smiley" src="http://files.overclock.net/images/smilies/frown.gif"></div>
</div>
<br>
wow... since when is anything above 70c cool? <img alt="rolleyes.gif" class="bbcode_smiley" src="http://files.overclock.net/images/smilies/rolleyes.gif"> I hate Mwave and their dumb employees...<br><br>
Anyway, ofcourse you can run the fan at 100%. I had a problem with my fans spitting dots of grease everywhere but nothing like that, looks like its leaking out quite a bit. Inspect the card and try to find a source of leakage, if you can't then don't worry too much it just might be the fans or just contact MSI and RMA it if Mwave won't replace if for you.
 

·
Registered
Joined
·
546 Posts
Discussion Starter #20
Ill post another picture of what happens to my southbridge, give me one second
 
1 - 20 of 65 Posts
Top