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I sent in my processor 3 weeks ago. i got a call saying we recieved it, but the heatsink wasnt included, we must have it to replace your processor. I called the tech support guy (princeton) and told him, hes trying to find a work around.
Since THEY have it, and 5 days pass, wouldnt that mean that they keep it and dont return it to me? if so am i screwed?
: Please do not reply to this email. Dear Mr. Cluff This is a courtesy notice from the Technical Service Center at AMD, Inc., in reference to your Warranty Service Request for your AMD retail packaged Processor in a Box. We have not received the processor you have requested to be replaced: RMA# 2000011982 Product ADA2800BOX Serial Number 1140217A50986 This request will be closed if we have not received your processor within 5 days. Please refer to AMD’s limited warranty policy on our website for details regarding coverage of your AMD retail packaged Processor in a Box. This information can be found at http://www.amd.com/us-en/Processors/...ources/0,,30_1 82_867_2139,00.html Thank you for supporting AMD. Best regards, AMD Technical Service Center |
Since THEY have it, and 5 days pass, wouldnt that mean that they keep it and dont return it to me? if so am i screwed?