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ok i just got the Xfi I/O drive front panel upgrade.
i connected all the cables and power supply BUT i cant hear anything when i plugged my headphone into Front panel. ( when i plugged into rear ( sound card) , it works.

whats going on?? plz help
 

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Dude your not gonna find an answer, I've spent hours on hours looking at every post realted to "X-Fi Front Panel" and "X-Fi I/O" and have found no fix for this.

I've even called the idiots at creative and there tech staff is worthless all 3 of them that I talked to.

This is what my problem was...

A friend of mine had a PC built at CyberPower and he got the X-Fi Platnium. He did not need the front panel & remote after all so he said I could have it since I set him all up and hooked him up with 174gb of "backed up music"

I went home and installed the X-Fi I/O plate in the front of my pc and securly connected the ribbon cable and the 4 pin power cable. The card itself also has power going to it.

When I booted up I noticed the red optical light turned on and was getting very excited to hear what an optical output would sound like going to my Harmon Kardon HT reciever, but when I went in to plug in the optical cable there was no output, nore did the mic work or headphone jack, pretty much my machine isn't recognizing it.

I then went to Start, Programs, Creative and choose the feature that lets you setup the IR remote. I got the error "no IR device found"

So far I've triple checked all of my connections, tried different PCI slots, updated my bios, diabled on board sound, booted up pc without card in it, and nothing has worked.

The fcked up thing is that is was working fine in my buddies PC.

Any ideas guys?
 

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Also are you using the latest drivers from creative? I'm not infront of my computer now but there's comething like a media source control panel or something and it has a HOST of options in there for configuring your sound card.

I know there is an option in there for headphones and how they're detected. I was tinkering with that last night. Just make sure you install the proper software for X-Fi. IMO, media source blows everything else out of the water.
 

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Quote:

Originally Posted by ElMikeTheMike
What version of Xfi?? How do you know power is going to it? And do you have sound normally when speakers are connected?
The way that you know power is going to it is by removing the dust cover of the optical out. There will be a red light with power. And when you disconnected the 4 pin power from the panel the red light is not there.

I'm using the latest X-Fi Drivers.

I've tried hooking the panel up to my exsisting Xtrememusic card first and when that didn't work I used the Patnium X-Fi soundcard outta my buddies machine and that still didn't work.

I know it's not defective beacuse it works in his rig. I've even had his rig 1 foot from mine and used his Power supply's 4 pin cable to power the panel in my rig and still made no difference.

Once again this has to be a issue with motherboard compatability?

Should I go as far as removing a stick of ram, only using one video card etc.?
 

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Quote:

Originally Posted by SHiZNiLTi
The way that you know power is going to it is by removing the dust cover of the optical out. There will be a red light with power. And when I disconnected the 4 pin power from the panel the red light is not there.
Is your sound card operating normally though?
 

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Quote:

Originally Posted by ElMikeTheMike
Is your sound card operating normally though?
Yes the actualy sound card is fully functional and is working perfect, only the front panel is not working or being recognized.

Weird huh?
 

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Lol, same things happening to me. I recon its some sorta driver/software problem because mine worked before I had to reinstall windows.
 

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That is weird. I'm assuming you've unstinalled all the software and drivers and then reinstalled with the latest. And you said the ribbon cable is correctly attached. Hmmm...I would say it could be dfective hardware, but since the both of you are having trouble, that seems unlikely.
 

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Quote:

Originally Posted by ElMikeTheMike
That is weird. I'm assuming you've unstinalled all the software and drivers and then reinstalled with the latest. And you said the ribbon cable is correctly attached. Hmmm...I would say it could be dfective hardware, but since the both of you are having trouble, that seems unlikely.
LOL, actually (3) of us on overclock.net have this issue and I can find like 9-12 more on the creative forums all with no resolution to fix this problem.

Yep I's unistalled all software and drivers and reinstalled with the newest.

I wonder if we hafta go a lil deeper when doing the unistall, maybee go into the registry and remove a few things there.

Very Upest Right NOW!

Do you think it's a good idea to go to compUSA buy another X-Fi Platnium and then install it after I remove all of the software drivers and reinstall with the new driver to see if it fix's the problem. If it doesn't I'll just return it and get money back. If it does fix it I'll just return my defective plate in the new box and get money back
 

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Well since I'm not sure that taking that course of action is entirely legal, I can't comment!

this is a silly question but did you adjust the output or volume levels on the front plate when you tried using headphones? Super easy solution sure, but sometimes its these things we overlook.
 

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Quote:


Originally Posted by ElMikeTheMike

Well since I'm not sure that taking that course of action is entirely legal, I can't comment!

this is a silly question but did you adjust the output or volume levels on the front plate when you tried using headphones? Super easy solution sure, but sometimes its these things we overlook.

LOL, that was a silly question and I would kick myself in my arse it I didn't try that, but thanks for the reminder so far you've been more helpfull then anyone else I've spoken with on the forums about this issue.

About the legal issue with doing that swap since it's a RTV on the returned product the store gets issued the same amount of money as if it was the original product so no one looses any money. Also to make it 100% legal if you bring in a product that you didn't buy at the store yet they carry the product there you can buy a replacement plan on that product you purchased else where that will allow you to instantly replace your product with one of similar calue when it fails. They do that all the time at the store that my friends work at.

Anys to get on track, I wonder if I should try this sequence....

I'm runnin out of ideas to try, any others?
 

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You've got power, the latest drivers/software, and sound out of the sound card itself, but nothing out of the face plate...i'm out of ideas! lol

It sounds like you know what you're doing, so short of possibly missing some minute option somewhere, I'd say replace it.
 

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Quote:


Originally Posted by ENTERPRISE1701

I would call there customer support and report a faulty product mate..Or from where ever you purchased it.

I called up creative and told them about these issues and they said it was defective, but remember I can take it and install it into my firends PC and it works fine so it really isnt defective, but regardless if it's still working Ill be picking up a brand new X-Fi platnium from CompUSA this weekend to see if it will act the exact same way with the front panel not working.
 

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Perhaps its an issue with your soundcard and the plug where you attach the ribbon cable. Either way you can replace both when you buy new. Hope it owrks out for you. GL!
 

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But it worked for me before I reinstalled windows...lol
 

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Quote:


Originally Posted by SHiZNiLTi

I called up creative and told them about these issues and they said it was defective, but remember I can take it and install it into my firends PC and it works fine so it really isnt defective, but regardless if it's still working Ill be picking up a brand new X-Fi platnium from CompUSA this weekend to see if it will act the exact same way with the front panel not working.

Sounds like your best bet really mate. If you get this new one and it works send the other one back.
 
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