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Z77 usb3 header not working?

473 Views 14 Replies 2 Participants Last post by  HardwareDecoder
when I try to plug in one of these with a usb3 port on the other end it simply does not work



I have no idea why
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Quote:
Originally Posted by Master__Shake View Post

is it enabled in the uefi?
Yea usb3 controller is enabled so is usb3 legacy support.....

I'm looking at the intel spec sheet i'm gonna test it with a multimete and see if it is dead
is it actually run off the z77chipset?

there are 4 more usb 3's on the back of hat board.

are the ones on the header run off the z77 or a third party like nec/asmedia??

are there any things in device manager not installed.
Quote:
Originally Posted by Master__Shake View Post

is it actually run off the z77chipset?

there are 4 more usb 3's on the back of hat board.

are the ones on the header run off the z77 or a third party like nec/asmedia??

are there any things in device manager not installed.
I have the asmedia installed -- idk if it uses intel or asmedia

I just used a multimeter and the usb3 header power pins are getting 4.95v thats close enough to 5 for me to think it should be working

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Quote:
Originally Posted by Master__Shake View Post

go to the intel webiste and download the newest drivers for your chipset.

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Chipset+Software+Installation+Utility

then go to asrock's site and get the latest driver for the other usb controller

http://www.asrock.com/mb/Intel/Z77%20Pro4/index.asp?cat=Download&os=&c=

then restart and see if that got it.

i see you have some wdm drivers installed so that's an issue

windows 8...eeeeeew lol j/k

while you're at intels site pickup the newest RST driver too

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology+%28Intel%C2%AE+RST%29&ProdId=2101&LineId=1090&FamilyId=42
wrong mobo :) but i'm going what you said


k reinstalled chipset drivers install asmedia usb3 from website...

It does seem to be somehow driver related because if I plug in my mouse the laser turns on but the mouse doesn't actually work... I tried a wired 360 controller I have and it only lights up for a second.

No device connected noise is ever made when stuff is connected to it .....

Noticed it still says intel usb 3 etc etc by microsoft..... ?
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Quote:
I think those are for windows 7 only, they both say I don't meet the minimum. I'm guessing I need the series 7 one

http://www.intel.com/support/chipsets/usb3/sb/CS-033977.htm?wapkw=intel+usb+3.0+host

I guess that says the microsoft one is correct... it did make uninstall the driver I had before going from 7 to 8.

i think the header is just dead lol.
http://www.intel.com/support/chipsets/usb3/sb/CS-033977.htm
Quote:
Windows 8* has a native in-box USB 3.0 driver. Intel is not releasing a specific Intel® USB 3.0 eXtensible Host Controller Driver for Windows 8.

If you are upgrading Windows 7* to Windows 8, uninstall the Intel USB 3.0 eXtensible Host Controller Driver before installing the upgrade.
im not sure what you can do then.

do you have a copy of windows 7 handy to see if it can be installed and if its working?
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Quote:
Originally Posted by Master__Shake View Post

http://www.intel.com/support/chipsets/usb3/sb/CS-033977.htm
im not sure what you can do then.

do you have a copy of windows 7 handy to see if it can be installed and if its working?
Yea its likely dead... Anyway thanks a ton for the help + rep
Quote:
Originally Posted by Master__Shake View Post

no problem... sucks for you though....
Yea it actually stopped working a real long time ago... I thought the front usb ports on my case had gone bad.......I wouldn't bother to RMA it over this anyway even if it was still in warranty.... I have usb3 on the back out the ass lol
biggrin.gif
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