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[NF] Netflix Charts Performance on Top ISP Networks.

2.3K views 34 replies 30 participants last post by  frickfrock999  
#1 ·
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http://techblog.netflix.com/2011/01/...-networks.html

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In the metric below, we’re filtering for titles that have HD streams available, and for devices capable of playing HD streams (which also filters out mobile networks), to highlight what’s achievable in terms of HD performance on the various ISP networks. As you can see, Charter is in the lead for US streams with an impressive 2667 kilobits per second average over the period. Rogers leads in Canada with a whopping 3020 kbps average.

I gotta hand it to Netflix for dragging the dirty truth out into the spotlight.

Right on Netflix!
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#4 ·
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Originally Posted by Microsis
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Yay! #2! Is Charter really that good?

It has been at least 5 years since I used them, but they are the worst ISP I've ever subscribed to. Perhaps they've gotten better since then, or maybe the lines/people in the area I was in just sucked.
 
#5 ·
Why does it say Rogers leads in Canada? According to that chart, Shaw gets the highest peak... Should be amended to Rogers leads in EASTERN Canada IMO, as Rogers/Bell are only isp's in the east and Shaw/Telus in the west.
 
#6 ·
I have 10/2? or 10/3 from charter in STL, MO here. My upload usually never hits it's estimated/promised speeds, but my DL will exceed on some occasions outside peak times. For instance, last night I fired up BF:BC2 on my xbox for the first time in months and had to d/l the 1.6gb vietnam multiplayer update. 15 minutes was all it took.

I don't have netflix though. But I've always been happy with the charter connection. We don't get a lot of downtime either. Maybe once in the past two years for a full day.
 
#8 ·
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Originally Posted by xtascox
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Nice to see my ISP (comcast) in second. Good to know.

And that surprises me. The articles I read about this data pre-release seemed to indicate that Comcast's throughoput and policies was a primary driver for why Netflix wanted to release this. Maybe they just want to ensure that Comcast doesn't start throttling post-NBC merger.

Another surprise to me is that Verizon, despite its FIOS links, is middle of the pack. If I were a Verizon customer with FIOS, I would be a little peeved by this mediocrity.
 
#10 ·
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Originally Posted by Epitope;12176083
Clearwire's tubes must be clogged from people sending too many internets.
Clearwire uses Cell towers to distribute internets to customers. I used to do tech support for them. I wouldn't suggest getting clearwire to anyone. Number one and two service call, "I can't get a signal" and "I have horrible ping in everything"
 
#11 ·
I'm kinda wondering what the main contributors to this number are, the client's bandwith (what they pay their ISP to provide), ISP specific constraints (ISPs won't let more than X traffic pass through to a customer from Netflix? or their backbone can't handle it?), or something else?
 
#13 ·
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Originally Posted by PowerTrip;12176301
I hate charts like that. I'm color blind and those lines all look the same.

Can someone please tell me which spot is Verizon in?
Verizon is pretty much right in the middle. It's the one that starts just over the 2,000 mark.
 
#15 ·
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Originally Posted by Madman340;12176404
In the grand scheme of things I don't think that's too much data to constitute charging the company that handles Netflix's streaming. *Ahem* Comcast...
I don't understand why internet providers make such a big deal out of streaming movies. They advertise X kb/s connections at X price. They should deliver the advertised service.

They are just upset that some people actually try to use the service that they are paying for...
 
#16 ·
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Originally Posted by Kaldari;12175860
It has been at least 5 years since I used them, but they are the worst ISP I've ever subscribed to. Perhaps they've gotten better since then, or maybe the lines/people in the area I was in just sucked.
Around here they aren't that bad. Their service isn't bad, and their internet service doesn't randomly give me 1.5mb/s down instead of the 7mb/s down that I'm supposed to get (ATT does this to me every couple months and insists it's a problem with my computer, even though it's every computer in the house).
 
#18 ·
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Originally Posted by Epitope;12176614
I don't understand why internet providers make such a big deal out of streaming movies. They advertise X kb/s connections at X price. They should deliver the advertised service.

They are just upset that some people actually try to use the service that they are paying for...
Its because they lose money from On Demand and pay per view services, and even premium channels.
 
#19 ·
We've never had a problem with our Comcast connection. I agree with Vulcan, perhaps this is more of a "Good job, better keep it up" sort of release. This comment makes me think that is the case:
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We'll update these charts monthly
Also, what speed is required for no buffer viewing at 1080p? It would be interesting to see which providers are dishing out enough power.
 
#20 ·
Hmmm, just what I've always suspected. Clearwire should've been named Crapwire, and my move from Clearwire to Comcast was a good one - Comcast smokes the competition!

Worst part is, Clearwire actually locks you into a 2 year contract that auto-renews for another 2 years if you don't call up in the 30 day period just before the first contract expires. When I found that out, I contacted the BBB and demanded I be released from the contract.

I love Comcast. Always get above-advertised speeds where I am at. Always.
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Quote:
Originally Posted by VulcanDragon;12176092
And that surprises me. The articles I read about this data pre-release seemed to indicate that Comcast's throughoput and policies was a primary driver for why Netflix wanted to release this. Maybe they just want to ensure that Comcast doesn't start throttling post-NBC merger.

Another surprise to me is that Verizon, despite its FIOS links, is middle of the pack. If I were a Verizon customer with FIOS, I would be a little peeved by this mediocrity.
I think it's because Verizon also does wireless connections through their 3G/4G (?) network. Averaged out, the FIOS and the wireless, it's in the middle.
 
#21 ·
At first I did not see my ISP, but then I looked further down and there it was...

Clearwire in dead last. Thats about right.
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#22 ·
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Originally Posted by MRHANDS;12176196
Clearwire uses Cell towers to distribute internets to customers. I used to do tech support for them. I wouldn't suggest getting clearwire to anyone. Number one and two service call, "I can't get a signal" and "I have horrible ping in everything"
Let me guess, close 3rd is... "Why has my D/L speed been slower than my U/L speed for the past few days?"
 
#23 ·
I never had an issue with Comcast speed here, but I live on the far edge of town in a town of about 180k people, so I don't think I'm really sharing with a lot of people
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The problems I always had with them were reliability -- and those problems were severe. I'm talking randomly dropping connection every 20 seconds to every 3 hours for intervals of 5 seconds to 40 minutes. I remember having lots of issues like trying to play WoW while getting disconnected every 15 seconds for 20 seconds a pop. In the past two years, though, I haven't had many issues, but those first five years were terrible.

I'm still dropping them like a rock if I can get something comparable where I live just because of those first years I had them.
 
#24 ·
Quote:
Originally Posted by Epitope;12176614
I don't understand why internet providers make such a big deal out of streaming movies. They advertise X kb/s connections at X price. They should deliver the advertised service.

They are just upset that some people actually try to use the service that they are paying for...
Well sure, exactly...it's because they oversubscribe. But they don't oversubscribe blindly, they have years and years of data to tell them exactly how far they can oversubscribe with a certain set of hardware in the data center. This is actually a very common business practice...airlines and hotels are well known to overbook, for example, because they know that statistically not everyone who books actually shows up.

The problem here is that Netflix is turning their statistical models on their ear and disrupting their business model. If you can support 1000 customers pre-Netflix, and suddenly Netflix comes along and your pipes get clogged at only 750 users, suddenly you have to spend more money just to stay afloat, improving Netflix's bottom line while effectively going backwards yourself!

To be clear, I'm just laying out the reality of the networks' argument. I adamantly do not agree with their proposed solutions of charging more for specific content. Any network provider/ISP that did NOT see this day of streaming video coming years ago is blind, stupid, and deserves a whack on the head with the Obvious Stick. Don't whine to us about it now, ya smacktards. Net neutrality is critical for consumers exactly because of nonsense like this, and it saddens me that so many people have been FUD'ed into thing it's somehow a "bad thing" because the evil guv'mnt is involved.
 
#26 ·
Rogers is able to push 3 mbit average is kind of useless... We have caps here at 80 GB for 25 mbit or something ridiculous.