Source.I got an incredible email today from a Penny Arcade reader. Dave shared with me an email chain between him and Ocean Marketing (the folks behind the Avenger controller) Trust me when I tell you that this is one wild ride. I'm serious, Mr. Toad would look at this ride and just give a slow clap while shaking his head. I have tried to arrange this as best I can in chronological order. I've also removed email addresses and other private information. So let's just jump right in, here is Dave's first mail to Ocean Marketing:
I'm not saying I agree with them but what else would you cal people who kill? Soldiers are profesional killers. Now I greatly respect what our, an ANY, servicemen go through, can we stop calling them all 'heroes who put their life on the line for us'?! The vast majority of them signed up for financial, educational or adventure reasons, not for the civies.Originally Posted by Segovax
I bet it sells more units because of this.
Edit: And I'm loving the people who are calling our troops or people that have served in the military "killers". We can all sit back behind a keyboard and trash the people willing to put their lives on the line for the rest of us. Ah, since the huge staff exodus and the new platform this site has fallen a long, long ways. The mods on this site have always used it as their personal toy box but some of the stuff I see in this thread is outrageous.
Seems like everyday someone is trying to badmouth military. Until you do what they do you have no room to talk. Until than all your doing is spewing your ignorance like a cheap porn star.Originally Posted by tsm106
Quote:
If I could punch someone thru the internet, I was really tempted after have read that.Originally Posted by FuNkDrSpOt
I'm not saying I agree with them but what else would you cal people who kill? Soldiers are profesional killers. Now I greatly respect what our, an ANY, servicemen go through, can we stop calling them all 'heroes who put their life on the line for us'?! The vast majority of them signed up for financial, educational or adventure reasons, not for the civies.
I did six years of service along with two tours. If I'm not offended by it then you have no real reason to be.Originally Posted by tsm106
Quote:
If I could punch someone thru the internet, I was really tempted after have read that.Originally Posted by FuNkDrSpOt
I'm not saying I agree with them but what else would you cal people who kill? Soldiers are profesional killers. Now I greatly respect what our, an ANY, servicemen go through, can we stop calling them all 'heroes who put their life on the line for us'?! The vast majority of them signed up for financial, educational or adventure reasons, not for the civies.
http://gamerfront.net/2011/12/ocean-marketing-a-study-on-how-to-destroy-your-reputation-with-just-a-few-emails/15199Hey Dave,
I just wanted to apologize for the way our emails progressed from beginning to end , You caught me on an extremely bad day and I had been dealing with 100's and hundreds of emails trying to explain the situation to everyone on where the product was and you just pushed me a little too much and I should have just apologized and tried to explain things better. Also I had a really bad day losing a friend to an overdose and the stress of my newborn baby and the Holiday ,missing my family and just stressing on getting product out to everyone and why it was held up in customs wore me out.
I am deeply sorry for any disrespect , aggravation or lack of information on the delivery date. We knew when product was leaving china and we were trying to adhere to a strict deadline but due to port issues and air freight issues. The units are domestic now and awaiting pick up at customs . So we missed the 17th deadline and I apologize for that but it was out of my control and besides me no one else was helping me handle the situation so imagine the weight on my shoulders.
I'm not asking for any sympathy just for some understanding and forgiveness , I'm human just like everyone else and made a mistake. I underestimated you and its cost me a lot of trouble thousands of spam emails , a lot of personal bashing , and internet spam and trouble and just overall stress with my wife and newborn. I ask that you please accept my apology as a peace offering I will refund your money and give you your 2 units/Avengers free of charge please help me to get some of this negativity removed or at least my personal name although its already all over the internet and the calls and emails will not stop but any help will be appreciated especially with penny arcade as Mike and edit his own website I owe him an apology too which I will write next.
Hmm, I wonder if he'd have sent any apology letters if this whole thing never got out. The problem with apologizing after the fact is that one can wonder whether the guy truly felt he was out of line or if he just wants to try and save face, somewhat.Originally Posted by frickfrock99
The guy just sent out his apology letter.
It's...rather humbling.
Quote:
http://gamerfront.net/2011/12/ocean-marketing-a-study-on-how-to-destroy-your-reputation-with-just-a-few-emails/15199Hey Dave,
I just wanted to apologize for the way our emails progressed from beginning to end , You caught me on an extremely bad day and I had been dealing with 100's and hundreds of emails trying to explain the situation to everyone on where the product was and you just pushed me a little too much and I should have just apologized and tried to explain things better. Also I had a really bad day losing a friend to an overdose and the stress of my newborn baby and the Holiday ,missing my family and just stressing on getting product out to everyone and why it was held up in customs wore me out.
I am deeply sorry for any disrespect , aggravation or lack of information on the delivery date. We knew when product was leaving china and we were trying to adhere to a strict deadline but due to port issues and air freight issues. The units are domestic now and awaiting pick up at customs . So we missed the 17th deadline and I apologize for that but it was out of my control and besides me no one else was helping me handle the situation so imagine the weight on my shoulders.
I'm not asking for any sympathy just for some understanding and forgiveness , I'm human just like everyone else and made a mistake. I underestimated you and its cost me a lot of trouble thousands of spam emails , a lot of personal bashing , and internet spam and trouble and just overall stress with my wife and newborn. I ask that you please accept my apology as a peace offering I will refund your money and give you your 2 units/Avengers free of charge please help me to get some of this negativity removed or at least my personal name although its already all over the internet and the calls and emails will not stop but any help will be appreciated especially with penny arcade as Mike and edit his own website I owe him an apology too which I will write next.