Overclock.net banner
1 - 7 of 7 Posts

amd-dude

· Registered
Joined
·
1,619 Posts
Discussion starter · #1 ·
Hey guys, I just purchased the Razer Naga Hex mouse and I followed their instructions but I can't open up synapse to configure the damn thing. In the synapse window all I see is "Please connect a Razer Synapse 2.0 Enabled Device" But if I single click on the razer icon in the taskbar I see the Razer Naga Hex. Anyone ever came across this before and how to fix it. By the way the mouse works fine...all of the buttons work...hell even synapse did an update when I installed it.

 
Discussion starter · #2 ·
Just FYI, I did do a reinstall and even tried a different usb port, still nothing.
 
Quote:
Originally Posted by Phos View Post

Has it ever worked? If it isn't being recognized it might be a fake.
It's not a fake, this is a pretty common problem with Synapse 2.0 (among it's many other issues). I had one that did the same thing and they had me reinstall the .net framework and several other things. Eventually I got it to work but stopped using it due to Synapse.
 
Discussion starter · #6 ·
Quote:
Originally Posted by nlmiller0015 View Post

hmm wait is your internet connected
Yes internet is always on
 
Discussion starter · #7 ·
I emailed razer and it looks like they don't even know how to solve the problem...last razer mouse I will ever purchase because of their stupid software...pitty cause the hardware is really good.
 
1 - 7 of 7 Posts