Weird line of pixels flashing randomly, help! (HD 530 Issue?)

Vizuka · Nov 17, 2016

Hi, I got this really weird issue where white lines will randomly flash for a split second randomly, it does not have a set interval and the lines can pop up in any part of the screen. It seems to only happen while watching stuff like TV-shows through programs like VLC, at least that's the only time I have seen it, but I might have just missed it. And I have only seen it happen on my TV that's hooked up to my PC and not on my monitor, though I mostly only watch TV-shows on my TV.

I managed to take a photo of it while watching a TV-show, I filmed for a couple of minutes with my phone and then screenshotted the part when the white line flashed. I posted the picture in this post and circled where the white line blinked that time.

It gets really annoying since it just keeps happening and I cannot figure out what is causing it. Have anyone here had the same or similar issue?

I have tried resetting BIOS and re-installed my graphics drivers but that does nothing. Any help with this would be greatly appreciated!

Here are my PC specs:

GPU: Intel HD 530 Graphics (CPU's Built-In)

CPU: Intel i7-6700K (Stock)

CPU-Cooler: Noctua NH-D15

RAM: Corsair Vengeance 16GB DDR4 2666Mhz

Motherboard: ASUS Maximus VIII Hero

HDD: 2TB Seagate Internal Harddrive 7200RPM

SSD: Samsung 850 EVO 120GB SSD SATA3 540Mb/s

PSU: EVGA SuperNOVA 850 G2

Case: Fractal Design Define R5

OS: Windows 8.1 64-bit

Monitors:
• BenQ XL2720Z
• LG 42" LED TV HDMI

Here is the picture posted on imgur if it is hard to see in the forum post: https://i.imgur.com/rAauIcC.jpg

NexusRed · Nov 17, 2016

Can you highlight where that white line is? Can't see it in the image.

BinaryBummer · Nov 17, 2016

Have tried HDMI or DVI cables? and if it is a TV that it is happening on it may be just the TV not being supportive for PC

axipher · Nov 17, 2016

From what you've explained, it seems to be limited to only your TV screen correct?

Have you only noticed that small white line in the top left when watching something that has black bars on both sides? I ask because dead pixels have a bad habit of being many different things. Sometimes that only show up with certain color patterns and in certain sections.

If it is just on the TV, try seeing if the exact same scene triggers the white line at the same time. If it happens at the same point each time, try that same scene in the same program on your computer monitor instead. If if doesn't show up on your computer monitor at all, then you know the issue is just your TV. You could try changing the resolution it's running at just to see if it goes away or gets worse.

I'm leaning towards saying it's just a bad set of pixels on the TV screen that would need to be replaced, possibly under warranty.

kl6mk6 · Nov 17, 2016

I have the same problem running HDMI to my Samsung TV. Mine is a little more pronounced (a green line flashes across one line of pixels for only one frame). I believe it is a symptom of refreshing as it happens stock or overclocked and, like you said, randomly and independent of what I was doing. Its been happening for two years so its not a driver issue either. Mines infrequent enough (once or twice a session) that it's not a bother.

Ill keep an eye on this thread in case a fix surfaces.

Vizuka · Nov 17, 2016

Quote:

Originally Posted by axipher

From what you've explained, it seems to be limited to only your TV screen correct?

Have you only noticed that small white line in the top left when watching something that has black bars on both sides? I ask because dead pixels have a bad habit of being many different things. Sometimes that only show up with certain color patterns and in certain sections.

If it is just on the TV, try seeing if the exact same scene triggers the white line at the same time. If it happens at the same point each time, try that same scene in the same program on your computer monitor instead. If if doesn't show up on your computer monitor at all, then you know the issue is just your TV. You could try changing the resolution it's running at just to see if it goes away or gets worse.

I'm leaning towards saying it's just a bad set of pixels on the TV screen that would need to be replaced, possibly under warranty.

Maybe I did not explain well enough, the white line is not specifically only in the spot in the picture, it just blinks in random places with no set interval, the line only stays in place for a split second each time, and no specific scene triggers it. It can happen at any time, even during a completely black scene.

It seems it might be linked to GPU acceleration, as VLC and many other programs use. I tried using the MPC-HC video player and using a renderer which does not use the GPU and it did not seem to appear while that renderer was used, but that makes the video look very bad compared to when using GPU Accelerated renderers, and I am not even 100% sure that it does remove it completely, more testing is needed.

I also tried another thing, I tried changing some settings in the Intel HD Graphics Control Panel, specifically settings related to image improvement, such as 'Contrast Improvement' and 'Skintone Improvement' and then running MPC-HC with a GPU accelerated renderer, after watching a 20min episode I think the lines are not appearing any more, so maybe it is linked to the some HD Graphics settings not playing well with media players using GPU Acceleration, what do you think? But, again, with this one too, more testing is needed, maybe I just did not notice the lines since as I said they appear randomly with no set interval and can appear anywhere on the screen and then just blink again in another spot.

What do you conclude of this?
Quote:

Originally Posted by BinaryBummer

Have tried HDMI or DVI cables? and if it is a TV that it is happening on it may be just the TV not being supportive for PC

I don't think it is just the TV but I cannot be sure I guess, the thing is, I never watch TV-shows on my monitor so I don't know, maybe I should test it? I have however never seen these lines appear when watching YouTube fullscreen or otherwise on my monitor.
Quote:

Originally Posted by NexusRed

Can you highlight where that white line is? Can't see it in the image.

I posted an imgur link at the bottom of the original post for a better close up view of it. Here is the link: https://i.imgur.com/rAauIcC.jpg

Vizuka · Nov 17, 2016

Quote:

Originally Posted by kl6mk6

I have the same problem running HDMI to my Samsung TV. Mine is a little more pronounced (a green line flashes across one line of pixels for only one frame). I believe it is a symptom of refreshing as it happens stock or overclocked and, like you said, randomly and independent of what I was doing. Its been happening for two years so its not a driver issue either. Mines infrequent enough (once or twice a session) that it's not a bother.

Ill keep an eye on this thread in case a fix surfaces.

For me it happens more like 5-20 times during a 25min long episode of a show making it quite annoying. But I think I might have found a solution, but it is not tested enough yet for me to conclude anything, look at my answer to axipher higher up in the thread, I quoted him and answered him there.

Vizuka · Nov 21, 2016

Quote:

Originally Posted by axipher

From what you've explained, it seems to be limited to only your TV screen correct?

Have you only noticed that small white line in the top left when watching something that has black bars on both sides? I ask because dead pixels have a bad habit of being many different things. Sometimes that only show up with certain color patterns and in certain sections.

If it is just on the TV, try seeing if the exact same scene triggers the white line at the same time. If it happens at the same point each time, try that same scene in the same program on your computer monitor instead. If if doesn't show up on your computer monitor at all, then you know the issue is just your TV. You could try changing the resolution it's running at just to see if it goes away or gets worse.

I'm leaning towards saying it's just a bad set of pixels on the TV screen that would need to be replaced, possibly under warranty.

Ok, after testing pretty much everything I can think of, nothing seems to fix it. Is it possible that my iGPU is faulty in some way? My CPU works great otherwise. I recently sold my GPU because I had stopped gaming and had a pretty expensive GPU I was really not using, and I thought I would be fine with my iGPU for movies/TV-shows, but I am starting to regret it now honestly if I am going to have these kinds of issues.

What do you think? Should I just buy another GPU, possibly something cheaper this time, GTX 750/1050 or something, it needs HDMI and DP though.

axipher · Nov 22, 2016

Quote:

Originally Posted by Vizuka

Quote:

Originally Posted by axipher

From what you've explained, it seems to be limited to only your TV screen correct?

Have you only noticed that small white line in the top left when watching something that has black bars on both sides? I ask because dead pixels have a bad habit of being many different things. Sometimes that only show up with certain color patterns and in certain sections.

If it is just on the TV, try seeing if the exact same scene triggers the white line at the same time. If it happens at the same point each time, try that same scene in the same program on your computer monitor instead. If if doesn't show up on your computer monitor at all, then you know the issue is just your TV. You could try changing the resolution it's running at just to see if it goes away or gets worse.

I'm leaning towards saying it's just a bad set of pixels on the TV screen that would need to be replaced, possibly under warranty.

Click to expand...

Ok, after testing pretty much everything I can think of, nothing seems to fix it. Is it possible that my iGPU is faulty in some way? My CPU works great otherwise. I recently sold my GPU because I had stopped gaming and had a pretty expensive GPU I was really not using, and I thought I would be fine with my iGPU for movies/TV-shows, but I am starting to regret it now honestly if I am going to have these kinds of issues.

What do you think? Should I just buy another GPU, possibly something cheaper this time, GTX 750/1050 or something, it needs HDMI and DP though.

It is very possible. I've seen CPU's where they worked perfectly fine until you loaded up a certain core, I haven't played with iGPU's that much, but it is another part of the CPU that could have small issues like what you are seeing, but not crash or stop working.

How old is the CPU again, is it under warranty still? Not sure if you had mentioned that yet, Intel does offer a pretty good warranty program with cross-shipping so you can pay for a new CPU through them, then once you get that, swap them, send them the bad one, and get the money refunded. We had to do that for a 5930k that had some bad PCIe lanes on it. They make you enter a lot of information, but otherwise not complicated by any means.

Caimbuel · Nov 22, 2016

I had VLC doing white lines dancing over it while playing, a fresh install fixed it, no clue how or why, could have been something else messing with VLC.

Vizuka · Nov 23, 2016

Quote:

Originally Posted by Caimbuel

I had VLC doing white lines dancing over it while playing, a fresh install fixed it, no clue how or why, could have been something else messing with VLC.

I have tested three different video players and they all do it. I also tried re-installing VLC but that did nothing :/

Vizuka · Nov 24, 2016

Quote:

Originally Posted by axipher

It is very possible. I've seen CPU's where they worked perfectly fine until you loaded up a certain core, I haven't played with iGPU's that much, but it is another part of the CPU that could have small issues like what you are seeing, but not crash or stop working.

How old is the CPU again, is it under warranty still? Not sure if you had mentioned that yet, Intel does offer a pretty good warranty program with cross-shipping so you can pay for a new CPU through them, then once you get that, swap them, send them the bad one, and get the money refunded. We had to do that for a 5930k that had some bad PCIe lanes on it. They make you enter a lot of information, but otherwise not complicated by any means.

I ended up buying a GTX 1050 GPU and that seems to have fixed it, did not really want to go through a return since everything else with the CPU worked fine, I guess it worked out in the end

But thanks for all the help anyways!

axipher · Nov 24, 2016

Quote:

Originally Posted by Vizuka

Quote:

Originally Posted by axipher

It is very possible. I've seen CPU's where they worked perfectly fine until you loaded up a certain core, I haven't played with iGPU's that much, but it is another part of the CPU that could have small issues like what you are seeing, but not crash or stop working.

How old is the CPU again, is it under warranty still? Not sure if you had mentioned that yet, Intel does offer a pretty good warranty program with cross-shipping so you can pay for a new CPU through them, then once you get that, swap them, send them the bad one, and get the money refunded. We had to do that for a 5930k that had some bad PCIe lanes on it. They make you enter a lot of information, but otherwise not complicated by any means.

Click to expand...

I ended up buying a GTX 1050 GPU and that seems to have fixed it, did not really want to go through a return since everything else with the CPU worked fine, I guess it worked out in the end

But thanks for all the help anyways!

I would just be careful. If it was an issue with the CPU itself, even just the iGPU, the whole CPU might fail overtime. Since it has a potential problem now, getting a warranty replacement now might be easier than trying to get one later when it has actually failed fully and is near the end of the warranty, or even at the end.

ladcrooks · Nov 24, 2016

totally agree ^

Vizuka · Nov 24, 2016

Quote:

Originally Posted by axipher

I would just be careful. If it was an issue with the CPU itself, even just the iGPU, the whole CPU might fail overtime. Since it has a potential problem now, getting a warranty replacement now might be easier than trying to get one later when it has actually failed fully and is near the end of the warranty, or even at the end.

Quote:

Originally Posted by ladcrooks

totally agree ^

I think I'll wait a bit with it at least, I still have 2 years of warranty left. And I cannot even afford doing the Intel exchange thing at the moment, even if I get the money back after they get mine. I just don't have the money. If it starts showing others signs of failure I guess I'll go to the store I bought it from and get a new one.

Weird line of pixels flashing randomly, help! (HD 530 Issue?)

Vizuka

NexusRed

BinaryBummer

axipher

kl6mk6

Vizuka

Vizuka

Vizuka

axipher

Caimbuel

Vizuka

Vizuka

axipher

ladcrooks

Vizuka

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