i contacted Fnatic so i get a replacement for my faulty mice and rather than accept their **** up and give me the information to send it back im getting questioned. i was told to:
Test on another computer
Disconnect all other equipment except the mouse
Turn off UAC user account control
Run both the software installer and software in admin mode
Run computer in safe mode
which obviously didnt help
then im told to send them a video:
https://www.file-upload.net/download-13139430/20180521_1354061.mp4.html
after watching the video the fnatic stuff concluded the problem is with my qck mousepad or computer. obviously.
great ******* support fnatic.