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eighty20

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Discussion starter · #1 · (Edited)
Hi. I recently purchased the RAM block on Supercool's website . At the time there was only 1 in stock and it's the Acrylic version ( $79.13), after I completed payment and waiting for confirmation, the supercool guy pm'd me ( withhin 2-3 hours) said that he sent the copper version instead without extra charge because the Acrylic is out of stock. What a nice guy!
After 2 weeks of waiting, some hassle at the customs, I had to used a 3rd party service to get the block out with extra fee ( $20), it would take way longer if I keep waiting. Nice country i guess lol.. Anyway, I finally had the RAM block on my hand.


First thoughts, the spreaders and backplates has some scartches but the coldpate side look great. They came with the 1mm pad( super glue ish) on the backplate, quite hard to take off a but a bit of thinner rubbing works. Imo, better using 1.25mm pad ( the one for nvme on most asus boards).

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The block is named Direct cooling chip for a reason. The main modules/spreaders are thick enough to have fin ( not confirmed yet) and water can actually flow instead of the 'usual' way like every other brands do. The seller told me the spreaders are welded to ensure no leaking, It's been 3 days and the block works just fine for me.
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The top has only one job, distribute liquid. It has 4 thin orings, thickness: 1mm & diameter: 16mm. These orings are cheap and easy to find in the local shop here. There is no need to add paste to empty space because it won't touch the module. Inside top left hole, there is some powdery stuff, I was told it's the dough he used to protect the product from moisture. No big, a quick brush easily cleaned that off.
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Alright, here's the fun part ( not really hehe) So the backplate of dimm B is quite tilted when I received. The seller told me it's fine and don't over tighten it. But we both not awared of one thing, the glue pad size ( this is trouble maker). TBH, I don't precisely know if it's the back-plate, the pad size or the top measurement is off. When I first finished installing, the temperature between two dimm are 4 degree different.
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I checked and checked and found that once I put the top on, it pulled both spreaders a bit closer which cause dimm B socket tilted. At that time I thought the top measurement is not correct.

Before putting the top on.

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After.
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As you can see, the one on dimm B was not even, it's pushed and tilted causing the bottom not contacted well. Before getting this block, I checked the revew on Clock 'Em up youtube channel and one of the member on OCN ( can't recall his name,his youtube). They both said they use 1mm pad for PMIC and 0.5mm for the chips ( it's correct). For the backplate pad, both are 1mm . But not in this case, at least for dimm B 😅


After struggling, taking it off , teardown and all etc.. The sellers also helped with some suggestions by changing the PMIC to 0.5mm and paste for the chips. None of it work. And then, I remembered I have the 1.25mm pad that is included from the the Gene board, that pad is soft and stretchable since it's for nvme. So after a good soaking in thinner again ( shouldn't take cover of the glue pad off at all) , I replaced the OG glue pad with the 1.25mm one and boys this fixed the uneven temperature. :LOL:

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Temperature underload post 1.25mm pad size changed. The delta C is way better now, ~1.5C different compared to dimm A is good enough for me. Pls note that I tested in different room.
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Overall, I think this is still by far the most decent RAM block I have used. The shipping company in my country is ass, already sent him feedback to avoid it. The owner is quick to respond, at least to me. When i complained abt the backplate, he replied quite fast and offer a refund. However I seriously wanted to make it work and thanks god for 1.25mm pad size :D In the end, the supercool guy said he will send a free direct die block as compensation o_O I totally didn't expect that. What a really nice guy!


Some close-up teardown photos of the memory and the block
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Some tips I found along the way. Installing the RAM first, then add the top make it easier. It's better to tighten dimm B's screws afterwards . Don't take the glue cover off, doesn't matter since the empty side has no chips but would be pain in the ass to take it off without thinner. And soaking the memory in thinner is the easiest way to take the stock heatsink off.

Thanks @BlueShark for fixing the mismatch timings and the glue pad size (y)

In case anyone needs the thinner, I'm using Mr.Hobby thinner
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Cheers.



Edit 1: After seeing the teardown photos of supercool modules, provided by @sultanofswing in post #20 , and other user @ALSTER868 also had the same leaking problem (photos). I have to remove mine off the loop and air cooling RAM modules for now. Please note that mine haven't show any sign of leaking, temperature is great, but I don't think I can take any chance especially the board I'm using ( x670e gene) is discontinued. I already contacted the supercoolcomputer guy again yesterday. I hope we can have some closure.

Added on air temp
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Edit 2: I put the block back in the system after 3 days test under high pressure loop, leaked test w a custom tool. There is no leaking at all or any drop in at 0.8 bar. Temperature is great as usual, even better this time I manage to get 1C difference between 2 dimms
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Edit 3 - 7 Jan 2024: Changed thread title & added update regarding to compensation https://www.overclock.net/threads/supercoolcomputer-direct-cooling-blocks.1809194/post-29288692

Edit 4 - 21 Feb 2024: It's more than a month of using the ram block. It's working great and there is no leak at all, temp is 2~3C above ambient under max load. I have it in the same loop w my CPU so it maybe a bit lower in a separate loop but temp is low more than needed so doesn't matter.
 

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Discussion starter · #3 ·
Nice review. 😊 I have all nickel ones. Wasnt too bad to install.

I do like them. Temps even between both sticks. Maybe off by 0.2 ‘C.
Nice. Do you have it on Intel board or AMD? Yeah i think i pulled the short straw but it's totally fine, 1C different is not end of the world. I'm glad delta C is fixed after I changed the pad. The temperature is quite decent. All other WC companies should start making the same design imo.
 
Discussion starter · #6 ·
I got the RAM Coolers from Alphacool as they support 4 slots. I'm using a Asus X670e ProArt Board and there one has four slots. ;)

Alphacool Core DDR5-RAM Modul - 2 Stk.
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Nice. How's the temperature using AC RAM block?

Yeah The direct cooling block from supercool and iceman are 2 dimm only, probably have to buy 2 if want to use for 2DPC board, not worth it.

I get bored with every brand product since they only cool the top. AC used to have something similar but a lot hard to install iirc. I believe they still have it in stock but it's for DDR3.
 
iceman do have DD top for 4dimm, check this out

【淘宝】https://m.tb.cn/h.5L7r6IgdvDXgR3b?tk=hHXmWh7nLlV CZ0001 「IceMan Cooler 直触式内存水冷头 全铜材质金属散热 水冷马夹新款」
点击链接直接打开 或者 淘宝搜索直接打开

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Well, it's quite strange to hear about the responsiveness and helpfulness of the supercool guy.
I had a serious issue with leaking water block and shield and he didn't care to reply at all. I had nothing but to issue a claim at pay pal.
Sad
 
I'll be buying the Iceman ones, I have used Iceman in the past and their quality is pretty darn good. In fact, their nickel plating and tolerances are far better than BitsPower or Alphacool. I think their new direct die RAM kits are an improvement upon SuperCool's units. The only drawback is the color because you have to use their black cover-plate on the waterblock so its not entirely Nickel/Chrome. It's like partly black and the rest is nickel. Another thing Iceman DOESNT do which sucks, is that there is no indentation for the PMIC instead, they have a larger gap between the cold plates and you are forced to use a 1mm thermal pad on both sides of the PCB.
 
Discussion starter · #10 · (Edited)
Well, it's quite strange to hear about the responsiveness and helpfulness of the supercool guy.
I had a serious issue with leaking water block and shield and he didn't care to reply at all. I had nothing but to issue a claim at pay pal.
Sad
It's the completely opposite for me. I reached out to the guy on facebook, and got some response even tho I haven't bought anything at the time. Anyway, here are some of my chat logs w the guy, only blurred my location.


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Maybe try again see if he responds.

Edit: I just realize that the supercool guy said he wants me to suffer again 🤣 Idk if it's typo or he really means it, yeah go the through the deliding process is kinda suffering. 🤣
 
Discussion starter · #11 ·
I'll be buying the Iceman ones, I have used Iceman in the past and their quality is pretty darn good. In fact, their nickel plating and tolerances are far better than BitsPower or Alphacool. I think their new direct die RAM kits are an improvement upon SuperCool's units. The only drawback is the color because you have to use their black cover-plate on the waterblock so its not entirely Nickel/Chrome. It's like partly black and the rest is nickel. Another thing Iceman DOESNT do which sucks, is that there is no indentation for the PMIC instead, they have a larger gap between the cold plates and you are forced to use a 1mm thermal pad on both sides of the PCB.
I do like the design from the ICEMAN more, and it looks like they put orings on the spreaders instead of the top which make it a bit easier to install. But the installation guide from the ICEMAN direct cooling RAM block didn't show the pad size for PMIC, only .2mm for double side or .5mm for single side. Please do share some info once you have the ICEMAN, would love to have some comparison between the two :D
 
I do like the design from the ICEMAN more, and it looks like they put orings on the spreaders instead of the top which make it a bit easier to install. But the installation guide from the ICEMAN direct cooling RAM block didn't show the pad size for PMIC, only .2mm for double side or .5mm for single side. Please do share some info once you have the ICEMAN, would love to have some comparison between the two :D
Haha well honestly if you need a company to tell you everything your hopeless to begin with lol. Just buy a $20 set of Calipers and figure out the distance and gap. Then account for a tiny bit of "smush" margin from compressing the Thermal pads and your good to go. I hardly EVER follow the manufacture recommendations for thermal pads because you want to oversize it anyways that way your compressing down on the Thermal pads and making good contact.
 
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Discussion starter · #13 ·
Haha well honestly if you need a company to tell you everything your hopeless to begin with lol. Just buy a $20 set of Calipers and figure out the distance and gap. Then account for a tiny bit of "smush" margin from compressing the Thermal pads and your good to go. I hardly EVER follow the manufacture recommendations for thermal pads because you want to oversize it anyways that way your compressing down on the Thermal pads and making good contact.
You're not wrong. I still have a lot to learn. lol. Speaking of thermals pad, some of the pads for nvme from ASUS boards are actually quite good, 1.25mm thickness, it's sticky & stretchy but still intact when I pulled them off. I wonder where I can get some of these pads.
 
Mine leak and the machine tolerances on them are pretty horrible and funny enough the dude's Facebook Page is no longer up.
 
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Discussion starter · #17 ·
Mine leak and the machine tolerances on them are pretty horrible and funny enough the dude's Facebook Page is no longer up.
Yikes. So sorry to hear that.

His facebook is still up to me tho. If you paid via paypal b4 you probably have his paypal email, i first contacted the guy to that address but never got a reply from email, only facebook's does
 

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You probably blocked :-(
I have never messaged him on FB so no reason to be blocked.
But if anyone wants to know what these look like on the inside here you go.
I'll be throwing mine in the trash since I have the ICEMAN DD's on the way.
Having these Supercools leak water right in the RAM slot of a 650 dollar board after waiting 2 months to get them then I have 0 use for them
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