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"USB Device Over Current Status Detected" on Asus Rampage IV BE

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6.6K views 13 replies 5 participants last post by  ronbinhal123  
#1 · (Edited)
System:

CPU i7-4930k
Motherboard: Asus Rampage IV Black Edition
https://dlcdnets.asus.com/pub/ASUS/...pub/ASUS/mb/LGA2011/RAMPAGE_IV_BLACK_EDITION/E8670_Rampage_IV_Black_Edition.pdf
Air cooled (good temps)
G.Skill DDR3 RAM 32GB
MSI Gaming X GTX 1080 with stock cooler

Error(s):

1. "USB Device Over Current Status Detected!"

- unplugged all usb devices from all the ports, unplugged the single drive (SSD), unplugged DVD drive, unplugged the Asus system monitoring addon thing, literally everything that has to do with USB or storage--even mouse and keyboard from the rear ports and the front panel connectors (I can boot using buttons on the motherboard itself). The error is not going away.

I've swapped between 2 different BIOS set-ups (there's a BIOS toggle on the motherboard).

The last post code shown on the motherboard until shut down is "55" (which seems like a RAM issue, but all 32GB are detected fine, and the RAM had no issues up until now in this very system).

Is there anything else I can check to help troubleshoot this?

2. CPU fan error. I have 2 CPU cooler fans connected from the new Be Quiet Dark Rock Pro 4 cooler: one in the CPU fan socket--spinning fine, and the other in the supplemental CPU fan socket--also spinning fine. I've tried resetting CMOS, still fan error. I was reading that maybe it's a fan RPM/low voltage issue for the fans, so that's a secondary issue for me at the moment. I can't get into the BIOS to change fan settings because of error #1.

Do these in combination point to a defective motherboard? It worked reasonably well until I took everything apart recently to remove all water cooling and switch to air. Everything is clean, nothing was spilled on, everything was touched really carefully--by far not my first system.
 
#2 · (Edited)
UPDATE: I've flashed the latest BIOS, and was finally able to boot into Windows. Then I started a Windows refresh, and then the system rebooted, I'm back to the same USB error... At least I was able to turn off CPU fan monitoring after flashing the latest BIOS, while everything worked well, so the CPU fan error is gone. After the first reboot following the successful flash and booting into Windows, I'm back to square one, more or less.
 
#3 ·
Unplugged the front panel USB headers?
Checked the physical USB ports for damage?
Check for oxidisation on the board?

Set it up on a non-conductive surface, i.e. mobo box and see if you still have the same issue as it could be a case short.
Otherwise probable that something has just died :(
 
#4 ·
Yes to the three questions--all good.

Yeah I guess I might need to test it outside the case (which is a pain, because it's a large motherboard, and the CPU cooler is big too).

So far, I can boot completely normally if I reflash the BIOS. I've just done a second BIOS flash, and now again everything works okay. I suspect until the next reboot.
 
#9 ·
This is most likely due to one of the PTC SMD fuses being triggered, some times they don't reset properly. You can check if they have 5V on both terminals, if it only has 5V on one side and much lower on the other you've found the issue. They are located close to the USB ports, both external and internal. Example of what they look like attached. Usually they can be fixed by simply heating them to ~70*C with a hair dryer.
 

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#10 · (Edited)
Very interesting. I've looked for those, and on my board model, there's one at the front of the motherboard by the rear I/O panel and one on the back on the opposite side. I've reflowed both sets of joints. I don't know if it helped, but I no longer get the USB error! THANK YOU!! <3

However something else concerning is happening. The motherboard flex is causing the board to either be stuck in boot message 00 and not boot past that or boot normally if I flex the board a bit. Hopefully once I mount everything back into the case, the tension/shape of the motherboard will be correct for boot. I guess it's getting old and some solder joints are not great now that this is happening?
 
#11 ·
Well so far so good... Everything back in the case, all components connected, working through Windows refresh and crossing fingers. Has rebooted without issues a few times now on its own.

I'm using an MSI GPU bolster support to also prop up the heavy CPU cooler (Be Quiet! Dark Rock Pro 4), to help avoid motherboard flex. It's great, I highly recommend it.