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Quote:
Originally Posted by fxfighter View Post

Motherboard Asus M5A99X EVO
CPU FX-8120
Windows 7
My ram is Corsair DDR-1866 2x4G
not show properly at BIOS.
Inastead, DDR133 was showed.
Please advice.
Most high frequency RAM has a lower default BOOT Frequency of 1066 MHz. or 1333 MHz. programmed into the RAM SPD. You must go into the BIOS and set the proper timings, frequency and voltage as listed on your RAM modules/packaging. Then you SAVE the BIOS update and exit.

On the next boot your RAM should be at 1866 MHz..
 
You need to manually o/c your memory to 1866 through the bios - if you check through the AMD section there are plenty of articles in there on how to set your memory at the correct speed
thumb.gif
 
Quote:
Originally Posted by fxfighter View Post

http://www.amd.com/us/products/desktop/processors/amdfx/Pages/amdfx-key-architectural-features.aspx
look at note #2 at the bottom.
it say only 1 dimm DDR1866 only, not dual channel memory.
I think you're misunderstanding the footnote.

It's one 1866 MHz. DIMM per channel. It is poorly written however as the FX does support 1866 MHz. for dual-channel operation, not just single channel.

The OP is running 2x 4 GB. which is 1 DIMM per channel. 1866 MHz. is *officially* supported for (2) DIMMs total, in dual-channel on FX CPUs but many folks have run (4) DIMMs @ 1866 MHz., dual-channel without issue.

The SPD setting on high speed DDR3 RAM typically sets the boot frequency of 1066 or 1333 MHz. to insure the RAM will boot on all desktop type PCs without issue. Then you must go into the BIOS and set the proper latencies, etc. and frequency to run at 1866 MHz. and save the new BIOS configuration. High speed RAM does not normally boot at 1866 MHz. until you set the BIOS accordingly.
 
Quote:
Originally Posted by fxfighter View Post

http://www.amd.com/us/products/desktop/processors/amdfx/Pages/amdfx-key-architectural-features.aspx
look at note #2 at the bottom.
it say only 1 dimm DDR1866 only, not dual channel memory.
Yes I've read that 1866 supported with 1 DPC (DIMM per Channel) in single memory slot motherboard designs
I think you misunderstood the sentence, It says 1 DIMM Per channel and there are two channels. Each first DIMM slot of both channel will support 1866MHz.

Even Thuban CPU can run 1900-2000Mhz with in 4 DIMM.
 
Discussion starter · #7 ·
I get a reply from AMD technical support as follow:

Your service request : SR #{ticketno:[8200492874]} has been reviewed and updated.

Response and Service Request History:

Thankyou for contacting AMD!

The Fx 8120 supports dual channel DDR1600 Memory and will NOT support DDR 1866 dual channel memory.

1866 Memory is only supported if you are using 1 Dimm and NOTHING more.

I suggest you use DDR3 1600 2X4GB.

I believe that the information provided above will resolve your issue. If we do not hear otherwise, we will assume that the issue has been resolved and the service request will be permanently closed after 10 days. If more time is needed to evaluate my suggestion please let me know and I will ensure this service request remains open for you.

In order to update this service request, please respond, leaving the service request reference intact.

Best regards,

AMD Global Customer Care
 
Discussion starter · #10 ·
Information from CPU-Z

CPU Arch : 1 CPU - 8 Cores - 8 Threads
CPU PSN : AMD FX-8120 Eight-Core Processor
CPU EXT : MMX(+), SSE (1, 2, 3, 3S, 4.1, 4.2, 4A), x86-64, AMD-V, AES, AVX, XOP
CPUID : F.1.2 / Extended : 15.1
CPU Cache : L1 : 4 x 64 / 8 x 16 KB - L2 : 4 x 2048 KB
CPU Cache : L3 : 8192 KB
Core : Zambezi (32 nm) / Stepping : OR-B2

Freq : 1906.52 MHz (200.69 * 9.5)

MB Brand : Asus
MB Model : M5A99X EVO
NB : AMD RD9x0 rev 02
SB : AMD SB910/950 rev 40

GPU Type : AMD Radeon HD 7700 Series
DirectX Version : 11.0

RAM : 8192 MB DDR3 Dual Channel
RAM Speed : 936.5 MHz (3:14) @ 9-10-9-27
Slot 1 : 4096MB (10700)
Slot 1 Manufacturer : Corsair
Slot 2 : 4096MB (10700)
Slot 2 Manufacturer : Corsair

RAM Speed shows 936.5 MHz means DDR3-1866, and Slot 1: 4096MB(10700) means DDR3-1333
Why there is different numbers?
Very strange?
 
Quote:
Originally Posted by fxfighter View Post

Information from CPU-Z
CPU Arch : 1 CPU - 8 Cores - 8 Threads
CPU PSN : AMD FX-8120 Eight-Core Processor
CPU EXT : MMX(+), SSE (1, 2, 3, 3S, 4.1, 4.2, 4A), x86-64, AMD-V, AES, AVX, XOP
CPUID : F.1.2 / Extended : 15.1
CPU Cache : L1 : 4 x 64 / 8 x 16 KB - L2 : 4 x 2048 KB
CPU Cache : L3 : 8192 KB
Core : Zambezi (32 nm) / Stepping : OR-B2
Freq : 1906.52 MHz (200.69 * 9.5)
MB Brand : Asus
MB Model : M5A99X EVO
NB : AMD RD9x0 rev 02
SB : AMD SB910/950 rev 40
GPU Type : AMD Radeon HD 7700 Series
DirectX Version : 11.0
RAM : 8192 MB DDR3 Dual Channel
RAM Speed : 936.5 MHz (3:14) @ 9-10-9-27
Slot 1 : 4096MB (10700)
Slot 1 Manufacturer : Corsair
Slot 2 : 4096MB (10700)
Slot 2 Manufacturer : Corsair
RAM Speed shows 936.5 MHz means DDR3-1866, and Slot 1: 4096MB(10700) means DDR3-1333
Why there is different numbers?
Very strange?
That's not strange. That's totally normal.
Your ram shows as 10700 for both slots, 8 GB dual channel, but 936.5 is just single data rate. Multiply by two for your correct DDR (Double Data Rate) speed, 1873 MHz. That's just the way CPUZ reads this. Most fast ram will show up with a lesser rating, but it doesn't matter as long as the XMP profile works and/or the ram runs at the advertised speed. My PC3-17000 shows as PC3-12800.

Your support reply is wrong. I don't know how the fellow got his job, but his answer is not correct, as the other replies in this thread are trying to tell you. Your CPUZ reads exactly as I'd expect it to.
 
Quote:
Originally Posted by sumitlian View Post

Yes I've read that 1866 supported with 1 DPC (DIMM per Channel) in single memory slot motherboard designs
I think you misunderstood the sentence, It says 1 DIMM Per channel and there are two channels. Each first DIMM slot of both channel will support 1866MHz.
Even Thuban CPU can run 1900-2000Mhz with in 4 DIMM.
I really would like to see a 30 IBT run with RAM that high on Thuban
rolleyes.gif


@ fxfighter...Your RAM is running @ 1866
thread=[solved]
 
Quote:
Originally Posted by fxfighter View Post

After i read the reply from AMD, I think of two option.
1. use 1 stick 4GB DDR3-1866.
2. buy another 2x4GB DDR3-1600.
Which way will be better?
rather than doing this, save some money and just set the timings to 1600 mhz
 
FYI - DDR RAM is Double Data Rate RAM.

This means that there are two bits of data for each clock cycle. CPU-Z shows the true frequency that the RAM is running at so you need to multiply by 2 to get the effective DDR rate, i.e. 666.5 x 2 = 1333 MHz. and 933 x 2 = 1866 MHz.

The RAM frequency displayed by CPU-Z or similar will not always be exactly the advertised 1333 MHz. or 1866 MHz. as it depends on the mobo to control the frequency and sometimes mobo makers push the frequency specs limit to gain benchmark performance.
 
Quote:
Originally Posted by thepoopscooper View Post

rather than doing this, save some money and just set the timings to 1600 mhz
He doesn't have to. If you read his cpuz info it's already running at 1873 MHz. His only problem is in realising the support tech misinformed him and in understanding the way cpuz displays information.
 
Quote:
Originally Posted by alancsalt View Post

He doesn't have to. If you read his cpuz info it's already running at 1873 MHz. His only problem is in realising the support tech misinformed him and in understanding the way cpuz displays information.
It is true however that many people with FX CPUs don't bother buying 1866 MHz. RAM if it is significantly more expensive than 1600 MHz. as there is no tangible system benefit. I personally prefer to run the RAM at least at the default CPU designed frequency and for the FX it is 1866 MHz. If the OP's RAM wouldn't run at 1866 MHz. I would not lose sleep over it though as 1600 MHz. would be fine.

BTW - It's sad to see AMD's Tech Support (sic), is so horrible. I think when they cut a lot of personnel Tech Support got exported to some cave men in Siberia... It's absurd that they could be this technically illiterate even if they are just reading script from a PC monitor.
redface.gif
This is one more area where AMD needs serious help IME!
 
Quote:
Originally Posted by Schmuckley View Post

I really would like to see a 30 IBT run with RAM that high on Thuban
rolleyes.gif

@ fxfighter...Your RAM is running @ 1866
thread=[solved]
MSI 990FXA GD80
411

MSI 990FXA GD65
102

Asus Crosshair IV Formula
250

They all officially support DDR3 1866 - 2000Mhz in 4 DIMM.

I don't know what will happen with IBT test but Even if IBT test fails, it doesn't fully mean your system will crash. Not everyone need to make their PC stable like military grade A.
Reviews have shown many boards can run >1900Mhz in 4 DIMM. Yeah it will be a lot tricky and may not be fully stable. Also it has been seen that bandwidth efficiency with 4 DIMM is significantly lower than 2 DIMM. Therefore I recommend everyone to use only 2 DIMM unless someone really need more quantity.
 
Discussion starter · #20 ·
Quote:
Originally Posted by alancsalt View Post

He doesn't have to. If you read his cpuz info it's already running at 1873 MHz. His only problem is in realising the support tech misinformed him and in understanding the way cpuz displays information.
yeah, this is my question for now.
 
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