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6970 Help! Screen Splits In Half (Image included)

29K views 38 replies 15 participants last post by  pent  
#1 ·
Hi

Well i have had this problem for months and can't seem to fix it.
As you can see my screen randomly splits in half, this only happens if i am playing a game.
It sometimes occasionally crashes as well i get a black screen or system freeze I can always here my sound still though.

I have tried re installing every driver i can think of and this only happened since i updated my graphics card from a gtx 280 to a 6970. I am so confused and thinking maybe i should just reinstall windows.

I have removed the old Nvidia drivers using driver sweeper.
Any help much appreciated.

Thanks
 
#5 ·
I would suggest removing the Graphics card and then booting up on your integrated graphics. Unless you don't HAVE any....

Anyway, if you do have integrated, boot with that and see how it does, sweep the drivers AGAIN while the GPU is NOT installed, and then reinstall the GPU and the drivers, in that order.
 
#7 ·
I was about to ask if you were overclocked...

Stock 6970 clocks are 880/1375 and iirc you can't lower them in catalyst.

Disable crossfire and test each card by itself. Move the lcd connector to each card to test them one at a time.

I would say lower clocks but you can't lower them anymore w/o using afterburner or modding catalyst, and I would try testing individually first before adding more complexity to it.
 
#8 ·
Quote:
Originally Posted by djriful;14629277
This had happened to me. Reset your monitor settings?
Ok i have tried that will boot up a game now and see.
Quote:
Originally Posted by coachmark2;14629297
I would suggest removing the Graphics card and then booting up on your integrated graphics. Unless you don't HAVE any....

Anyway, if you do have integrated, boot with that and see how it does, sweep the drivers AGAIN while the GPU is NOT installed, and then reinstall the GPU and the drivers, in that order.
I don't have another graphics card or integrated so can't test this
frown.gif

Quote:
Originally Posted by dhenzjhen;14629300
Is this brand new card?
It is around 3 months old.
Quote:
Originally Posted by tsm106;14629303
I was about to ask if you were overclocked...

Stock 6970 clocks are 880/1375 and iirc you can't lower them in catalyst.

Disable crossfire and test each card by itself. Move the lcd connector to each card to test them one at a time.

I would say lower clocks but you can't lower them anymore w/o using afterburner or modding catalyst, and I would try testing individually first before adding more complexity to it.
Sorry i forgot to update sig rig was forced to sell one so im only using one 6970 now. But will try using a different dvi port see if that helps.

Thanks guys.
 
#9 ·
Hmm. This typically happens for me when I push the overclock just to the very edge of the cards point of stability, thereby invoking AMD's frame recovery algorithm. If you're not overclocked, I might be inclined to put it on a driver issue and not a faulty card.

You can try cleaning the OS of all AMD drivers and Nvidia for that matter. You uninstalled all Nvidia drivers before correct? To clean out AMD drivers follow this post here.
 
#10 ·
Quote:
Originally Posted by tsm106;14629228
Lower you overclock.

Split image is classic driver about to crash due to overclock.
Seconded.

My card also did same thing with unstable Overclock.

Could be a issue with the PSU?concertmaster isn't a great brand.
 
#11 ·
Quote:
Originally Posted by tsm106;14629433
Hmm. This typically happens for me when I push the overclock just to the very edge of the cards point of stability, thereby invoking AMD's frame recovery algorithm. If you're not overclocked, I might be inclined to put it on a driver issue and not a faulty card.

You can try cleaning the OS of all AMD drivers and Nvidia for that matter. You uninstalled all Nvidia drivers before correct? To clean out AMD drivers follow this post here.
Alright thanks will try this.
Quote:
Originally Posted by pteek;14629441
Seconded.

My card also did same thing with unstable Overclock.

Could be a issue with the PSU?concertmaster isn't a great brand.
Yeah i was thinking that it may be a PSU issue as i do get the occasional crash but i payed quite a lot for the coolermaster and figured it would be a decent psu. I suppose i could try to RMA it if all else fails.

Thanks again guys.
 
#12 ·
Quote:
sweep the drivers AGAIN while the GPU is NOT installed, and then reinstall the GPU and the drivers, in that order.
No No NO!

Driver sweeper is the WORST thing you can do. It screws up too much stuff. It's totally unnecessary. If you want to remove the drivers and reinstall them, download the latest set. Run Catalyst install manager, click remove. Uninstall all the ATI software and reboot afterwards. After that, run the installer again and install the new drivers. Then you'll need to reboot a final time. That's all there is to it.

Though I suspect the card is factory overclocked. Try running it at reference 6970 clocks, whatever they may be. Use MSI Afterburner and set the clocks, save them to a profile and make sure you check "start with windows" and "apply overclock at startup" to ensure the clocks hold.

EDIT: On PSU: If it's overloaded the system will just shut off if the PSU has any protections. Even lower quality ones have that. Though it's not a bad idea to upgrade it. Any Antec/Corsair/Silverstone/XFX etc will do fine. Get a 700 watter in case you want SLI/CF in the future.
 
#13 ·
Why are people blaming the drivers? Ever thought of blaming the damn monitor? It's comment on monitors. It's happened to many TV's and computer monitors I have and my parents and friends have owned. Try using another device on the monitor, if it does the same thing, it's obviously the monitor. -1 to all those who stuck with drivers the whole time.
 
#14 ·
Quote:
Originally Posted by Paratrooper1n0;14629590
Why are people blaming the drivers? Ever thought of blaming the damn monitor? It's comment on monitors. It's happened to many TV's and computer monitors I have and my parents and friends have owned. Try using another device on the monitor, if it does the same thing, it's obviously the monitor. -1 to all those who stuck with drivers the whole time.
doh.gif


It only happens when he plays games and loads the gpu.
rolleyes.gif
 
#17 ·
Quote:


Originally Posted by tsm106
View Post

Hmm. This typically happens for me when I push the overclock just to the very edge of the cards point of stability, thereby invoking AMD's frame recovery algorithm. If you're not overclocked, I might be inclined to put it on a driver issue and not a faulty card.

You can try cleaning the OS of all AMD drivers and Nvidia for that matter. You uninstalled all Nvidia drivers before correct? To clean out AMD drivers follow this post here.

Oh no, i don't know what i did wrong. My PC now wont boot unless its in safe mode and my Catalyst control center gives me this error saying the device is not correctly installed and won't open.

In device manager the 6970 is now under a tab called unknown, the resolution also wont go past 1400x900.

I have tried to reinstall the drivers but had no luck, on top of this all my system restore points have gone somehow -_- any advice appreciated.
 
#19 ·
There may be a way to recover using Safe Mode.

That said my feeling at this stage would be to write off the install as being hooped and start working on ye olde reinstall.
 
#20 ·
Quote:


Originally Posted by Quantum Reality
View Post

There may be a way to recover using Safe Mode.

That said my feeling at this stage would be to write off the install as being hooped and start working on ye olde reinstall.

I was thinking this, it is very frustrating at the beginning of the day i was trying to solve a driver issue that occurs sometimes, and now my system will only boot in safe mode making the problem a hundred times worse.
 
#21 ·
There used to be a registry trick in Win98 that would strip all the hardware enumerations out and force the OS to redetect EVERYTHING, which was handy if you also took care to clear out any drivers that didn't belong.

Nobody has discovered an equivalent excellent trick for Win2K/later OSes except to blabber crap about sysprep so I'd just write this one off and get reinstalling.
 
#22 ·
Quote:


Originally Posted by jwcw
View Post

I also cant reinstall drivers in safe mode as it says "Failed to load detection driver" really dont have a clue what to do.

Cant uninstall old drivers cant reinstall new drivers, cant do a system restore either
Image


You can't run the installer in safe mode!!

Boot to normal windoze. Click your cards in device manager, and choose to uninstall the driver and delete it as well. Keep doing this until you see standard vga driver, you can't delete this one btw.

Now do the registry delete as in the link I posted above. After a reboot, you should be running default drivers and your registry will be cleaned up.

You can try installing fresh drivers now.
 
#23 ·
Quote:


Originally Posted by Quantum Reality
View Post

There used to be a registry trick in Win98 that would strip all the hardware enumerations out and force the OS to redetect EVERYTHING, which was handy if you also took care to clear out any drivers that didn't belong.

Nobody has discovered an equivalent excellent trick for Win2K/later OSes except to blabber crap about sysprep so I'd just write this one off and get reinstalling.

Im going to bite the bullet and do it i think, was going to for a while anyway. I dot have a way to do an external backup though. I should be able to recover all my music, movies and my steam folder from windows.old and reinstall that yes?
 
#24 ·
Quote:


Originally Posted by Paratrooper1n0
View Post

Why are people blaming the drivers? Ever thought of blaming the damn monitor? It's comment on monitors. It's happened to many TV's and computer monitors I have and my parents and friends have owned. Try using another device on the monitor, if it does the same thing, it's obviously the monitor. -1 to all those who stuck with drivers the whole time.

It's that mean +Rep for me since I mentioned monitor issue on the first page? =P