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HIS R9 280x - sometimes doesn't boot - Flash new BIOS?

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2.4K views 10 replies 3 participants last post by  rkarsk  
#1 ·
I have a HIS R9280x iPower IceQ x^2 (quite the name...). Here is a screenshot of the GPU-Z output:



I have an EVGA Z75 SLI Motherboard.

I was previously running a MSI R7770 with no issues.

What happens now is the system sometimes won't give me any video output when booting. I THINK it's loading all the way into windows (most of the time), I simply get no output. To boot, I have to restart my computer anywhere from 2-10x before i'll get video output.

Once booted, the card works flawlessly in gaming etc. So i'm strongly suspecting its a compatibility issue with the motherboard, rather than with the card.

EVGA has been no help at all. In fact, their own FAQ says I should enable "Legacy Mode" on my BIOS:
https://www.evga.com/support/faq/afmviewfaq.aspx?faqid=59421

This is extremely ironic, because their motherboard has no Legacy mode option. Thanks EVGA.

When I slot my R7770 back in, the computer typically works without issues.

Because of this instability, I have left my intel internal graphics enabled. Strangely, when I get no video output, and I plug the HDMI into my motherboard instead of my video card (without restarting), I still won't get signal. Overall, it's a very weird problem.

This got me thinking. My video card has a BIOS switch, and 2 BIOS'. However, unlike other 280x's, i'm not sure if one switch has a Legacy BIOS, and another is UEFI. I have tried booting using both switches and there is no difference, leading me to believe that whatever BIOS on the card, it just has two copies of the same one.

So, does anyone know if my card comes with a legacy, or UEFI bios? If legacy, then based on my theory I should be able to flash a UEFI bios and have my problem solved. If UEFI, then I guess I could try flashing a legacy BIOS just to see if it makes a difference... Does anyone know where I can find these BIOS files, and which ones are compatible. Or perhaps there are some other ideas?? ANy help would really be appreciated.

Issue resolved. See post #11 (page 2)
 
#5 ·
Quote:
Originally Posted by szeged View Post

can you try a different pci-e slot? also make sure the gpu power cables are plugged in 100% of the way, if they are loose at all that could be causing problems.
I have removed and reinstalled it a hundred times and unfortunately it doesn't seem to make a difference.

Now I haven't tried the other pxi slot because its only an 8x slot. I suppose I should try just to see.
 
#7 ·
Quote:
Originally Posted by rkarsk View Post

Quote:
Originally Posted by szeged View Post

can you try a different pci-e slot? also make sure the gpu power cables are plugged in 100% of the way, if they are loose at all that could be causing problems.
I have removed and reinstalled it a hundred times and unfortunately it doesn't seem to make a difference.

Now I haven't tried the other pxi slot because its only an 8x slot. I suppose I should try just to see.
I had this exact problem with an Asus board I used to have. The PCIe slot went bad. I thought it was the cards, but I tried the card in a new motherboard and the problem went away. I was able to limp it along for a little bit by opening the side of the case and wiggling the graphic card around a bit. Eventually it died completely and I needed a new motherboard.

For me, it was actually all the PCIe ports, even ones I wasn't using. I twas pretty sure my card died, but that wasn't it. If you have a spare motherboard, no matter what kind it is as long as it has PCIe, I'd try it there and see if the boot problems go away.

For me it wouldn't even post. The fans would spin up and I'd get a blank screen.
 
#8 ·
Quote:
Originally Posted by sdlvx View Post

For me, it was actually all the PCIe ports, even ones I wasn't using. I twas pretty sure my card died, but that wasn't it. If you have a spare motherboard, no matter what kind it is as long as it has PCIe, I'd try it there and see if the boot problems go away.

For me it wouldn't even post. The fans would spin up and I'd get a blank screen.
I have very similar symptoms. However, why would my 7770 work without issues? I also have a WiFi card in my pcie 1x slot working without issue
 
#9 ·
Quote:
Originally Posted by rkarsk View Post

Quote:
Originally Posted by sdlvx View Post

For me, it was actually all the PCIe ports, even ones I wasn't using. I twas pretty sure my card died, but that wasn't it. If you have a spare motherboard, no matter what kind it is as long as it has PCIe, I'd try it there and see if the boot problems go away.

For me it wouldn't even post. The fans would spin up and I'd get a blank screen.
I have very similar symptoms. However, why would my 7770 work without issues? I also have a WiFi card in my pcie 1x slot working without issue
For me, it was the weight of the card. I could actually push up on the card and wiggle it around and get it to work. I think a lot of the problem is high end graphic cards weigh a lot and motherboards don't accommodate that some times. It also helped a ton to lay the case on its side so the motherboard is laying flat with the ground. I still had to wiggle them around too.

I could be wrong. At the very least put your computer on its side with the cards facing up and wiggle the cards around a bit and see if you can get it to work. I dealt with a similar issue for months. It started with having to wiggle the cards to get them to boot. Then that stopped working and I had to lay it on its side and wiggle it. Then the board died completely. I actually replaced the motherboard and re-used the same RAM, CPU, and graphic cards and it was stable and had no more problems.

Obviously it could still be the cards. But I experienced something really similar to you and it took me forever to figure it out. I wanted to blame the card too, but normally when cards go bad they still let you boot and you get some sort of corruption on screen or something weird happening like games crashing. Failure to boot is more of a PCIe initialization error with the card and the rest of the computer not talking to each other (I am assuming).

Maybe try putting your 7770 in and press in the back corner of the card slightly to simulate the added weight and see if it still has problems booting. Take care to only touch it on plastic or by the heatsink or something and don't use too much force.

I know exactly how you feel. It confused me really badly for months on end until i finally narrowed it down to the motherboard. And it was similar stuff like you're explaining. In fact, it was happening with my 4870s, so I upgraded to 7970 and it started to happen again. I then bought my UD5 and the problem went away entirely.

EDIT: not sure it's clear what I'm saying.

Basically, turn of computer, lay it on side, wiggle cards around a little bit and with the last wiggle, push it upward toward the CPU. Then try turning it on. I used to have to play with my cards like that a couple times. It started as a rare occasion and eventually it reached the point where nothing would work.
 
#10 ·
Quote:
Originally Posted by sdlvx View Post

Basically, turn of computer, lay it on side, wiggle cards around a little bit and with the last wiggle, push it upward toward the CPU. Then try turning it on. I used to have to play with my cards like that a couple times. It started as a rare occasion and eventually it reached the point where nothing would work.
No cigar. It doesn't appear to be an issue with how the card is seated or its weight. I also tried it in both my PCI 16 and 8x slots. No difference.

Any thoughts on the original question of flashing a new BIOS?
 
#11 ·
FYI, my original theory was at least partially correct. It was a video card BIOS-mobo compatibility issue. I looked my card up in techpowerup's vbios database and noted the newest version for my specific model is 015.038.000.003.003331. I then clicked "find a compatible bios" on the bottom right. The newest compatible version is 015.040.000.003.000000, used on a factory overclocked version of my exact card.

I flashed the newer version, and so far, so good. Absolutely no problems booting up anymore. Also, free overclock - what's not to like? It has only been 24 hours since applying this fix, but if the problem comes back I will repost in this thread. Otherwise, for random people searching the web for a fix, this worked for me.