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I sold a motherboard (EVGA X58 FTW3) on ebay....

3.4K views 19 replies 17 participants last post by  gtz  
#1 ·
I sold a fully loaded EVGA X58 FTW3 board. Fully loaded as in it comes with all accessories, the EVGA Power Boost, a Mini-kaze northbridge fan, and EK full board waterblock kit. After payment was sent, he contacted me and this is how our ebay messaging went:

Buyer:
Quote:
Ok, I just paid for it. Can you please install the block before you ship it? Thank you!"
I was going to initially send it with the default heatsinks installed and the waterblocks stored in the EK box. Anyways the conversation proceeds as the following:

Me:
Quote:
Hello,

Yes I have received your payment. The water blocks will be installed on the motherboard before it is shipped out. The board will be shipped Monday morning. Sorry for the delay, I needed extra time to install the water blocks. I will give you tracking number once it has been shipped.

-Thank you
I then shipped it out and sent him tracking and the following message

Me:
Quote:
I have installed the water block for you before shipping it out. I have also rinsed the blocks with distilled water and sealed them with paper towel in the event of drops of water still being inside.

I have noticed you said you arent very tech savy so I am assuming this will be your first water cooling loop. I suggest you leak test your entire loop outside of your rig. The blocks on this motherboard however are definitely leak-free as I have used them for over a year and never had a problem whatsoever regarding any leaks. The coolant that was used in these blocks was distilled water and few drops of PT Nuke.
Buyer:
Quote:
I'm actually pretty ignorant when it comes to things like this. For some reason I thought that I didn't need any extra hardware for the block that is on the motherboard. Do I need to buy some extra system to make it work?
Me:
Quote:
Hello,

The block is a water block and it requires a water cooling loop to work. I also shipped the air cooling heatsink that originally came with the motherboard in case you decide not to watercool. Everything is there if you decide to not use water cooling. But the water blocks do require a water cooling loop. Do not run the motherboard without any water. If you want to use the board without any water, then the air heatsinks must be installed which I have included in the package.

For more information, please visit this website and make a thread: http://www.overclock.net/f/61/water-cooling
And that message was sent on March 5th and he hasn't replied until he had the motherboard in his possession for approximately a week. He received the motherboard on March 11th and messaged me this morning. He said the motherboard hangs and freezes constantly and sometimes wont boot back up until he waits a long time..... I have owned his motherboard for years and not once has it ever froze or malfunctioned the way he is talking about. I take excellent care of my hardware. Also I packed it extremely well as I do with all my hardware. What are the chances that this guy actually tried running the board with the waterblocks still installed without any water running through them
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#4 ·
I treated this board so well and was able to OC by i7 930 to 4.42Ghz with it. I was hoping it would end up in a good home with somebody who has knowledge about overclocking and gaming
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#5 ·
Don't even reply to him , he probably filled the block in his sink and put 2 caps on it thinking that is what you meant LOL

he knows nothing about computers therefore he knows noting about how fragile those bored and such are so its most likely his fault
but it freezing and locking up sounds like it overheated too bad (are is overheating) and that would cause the lockups etc

=ROG
 
#6 ·
Well he honestly believes the motherboard is malfunctioning so I told him I will be happy to set up an RMA for him since I have the motherboard registered under my name back when I purchased it. Anyways how exactly do I RMA the item for him? Do I change my personal information on EVGA website to his and then start the RMA?
 
#9 ·
subscribed....I'm a bad person
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#10 ·
Yep. I could write a book about ignorant buyers on ebay. I'm no expert myself, but at least I know how to use the pc parts I buy. I sold a CPU recently, probably a 60.00 sale, then spent half a day educating the buyer on what a bios was, and how to update it to accept the CPU I sold him. He had threatened to turn me into ebay for selling a bad CPU. I've had similar selling experiences with ram, and motherboard sales too. I had a buyer go apepoop on me because the P.O. had a delay in delivering his package, as if I could do something about it.

I'd rather sell on craigslist, but the prices are not as good, and I don't want people coming to the house to get the item. I have met people to sell pc cases, and that's fine, but many craigslist buyers don't trust a seller with motherboards, ram, etc. They want to see it run.
 
#11 ·
I'd be hesitant to do an RMA for a complete stranger who obviously doesn't know what he is doing... For all you know, he very well could have filled up the water block in the sink, plugged it, and turned it on when it was wet. Is there no way to transfer the remaining warranty to his name??
 
#12 ·
AH this thread brings back memories...

Recently I sold my Rampage III Black Edition + CPU + 6GB Dominator RAM kit because Im planning to do a X99 build. Motherboard in flawless condition, been using it since 2012. The buyer complained that it does not recognize his ram when he puts 12gb of memory. Who knows if this guy mixed ram kits.....He said hes been trying and even updated the BIOS and he believes that the board is faulty. He couldn't figure out how to make it work so I said fine I will take it back. Im sure somebody else out there would love to have this amazing X58 board.

After the package returned back to me I found that this guy kept the CPU, the I/O shield, and the dominator airflo module.....
buttkick.gif


I figured alright I can let the IO shield and Airflo module go but not the Core i7 930. So I sent him an invoice of $70 for just the CPU and he paid (THANK GOD). At least that issue was resolved.

So before the motherboard was shipped out, this is how the socket looked:







Here is what I found when it returned from this guy:









And of course this is Ebay. They dont even know or care what was bent or broken by the buyer. Now I am left with this epic X58 board with bent socket pins!

I will absolutely NEVER sell a motherboard to anybody on Ebay ever again. I have for sure learned my lesson.

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#13 ·
What year is this? That was some baptism by fire, let him waste his money learning about water cooling, maybe in the future he'd be smarter and learn about it first before buying.

I also heard that ebay usually sides with the buyer, which means you're out of luck. But damn, bent pins, what the fudge.

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#15 ·
and that's why I will never sell pc parts on ebay again.

last items I sold on there were 6950's, the buyer tried to say that one of them was faulty & was artifacting/black screening.

there was absolutely nothing wrong with them as I had done stress tests etc on each card before removing them & packing them up.

when he messaged me at first I initially just told him just to send them back & I will refund him. they went really cheap & I was sort of happy they were coming back.

it wasn't until I gave him a return address & told him that I had noted the serial numbers etc & as long as everything checks out I would refund him straight away.

after that he messaged saying he still wanted 1 of the cards & would I partially refund him for the faulty one & take a little extra so he wouldn't have to pay to post it back? after a few messages back & forth I realized what he was trying to do.

the guy already had a 6950 that had broke & thought he would swap one of the wb on his faulty PCB & send it me back. I reckon once he played with the crossfire setup a little though & he would still have his faulty card
& well only 1 card again he gave up & said it was now working fine.

I didn't even take the serial numbers lol, but it scared the bejusus out of the little scammer.

The funniest thing about it all was he wasn't even a good scammer. he gave too much away lol! idiots
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#16 ·
Quote:
Originally Posted by Timechange01 View Post

AH this thread brings back memories...

Recently I sold my Rampage III Black Edition + CPU + 6GB Dominator RAM kit because Im planning to do a X99 build. Motherboard in flawless condition, been using it since 2012. The buyer complained that it does not recognize his ram when he puts 12gb of memory. Who knows if this guy mixed ram kits.....He said hes been trying and even updated the BIOS and he believes that the board is faulty. He couldn't figure out how to make it work so I said fine I will take it back. Im sure somebody else out there would love to have this amazing X58 board.

After the package returned back to me I found that this guy kept the CPU, the I/O shield, and the dominator airflo module.....
buttkick.gif


I figured alright I can let the IO shield and Airflo module go but not the Core i7 930. So I sent him an invoice of $70 for just the CPU and he paid (THANK GOD). At least that issue was resolved.

So before the motherboard was shipped out, this is how the socket looked:







Here is what I found when it returned from this guy:









And of course this is Ebay. They dont even know or care what was bent or broken by the buyer. Now I am left with this epic X58 board with bent socket pins!

I will absolutely NEVER sell a motherboard to anybody on Ebay ever again. I have for sure learned my lesson.

mad.gif
What. The. Hell. I feel your pain! I also have a R3BE, the best board I've ever had. I am wondering what will it take to get the pins bent like that? Install Pentium 4 in it?

Sometimes I too wonder if I want to sell a certain part to an unknown guy...after spending years on some forums, I might know the buyer better so all should be OK if one of those guys buy the HW I sell. It's always best to take pictures prior to selling and refund the part only after the part has been sent back and inspected. I've never sold anything on eBay though so that might not even be possible. Well, another story is that I've bought some bad parts from eBay too...one QX6800 with a stuck temp sensor inside etc and a D5400XS board that had bent pins in RAM slots (mobo was NIB though so can't really blame the seller).

I would definitely educate that fella about the damages he has done. Maybe parts of his brains are not recognized either.
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#17 ·
Oh man that sucks. I'm sorry for your loss.

Maybe contact Asus and check if they're willing to replace the socket? They'll charge a small fee but it's better than nothing.

When you get enough rep try to sell your stuff on the OCN marketplace or Hardforums. It's a little slower but the transaction being more personal will deter the bad guys. Anyways the R3BE is a rare board and it's just sad seeing it in that condition.
 
#18 ·
Always keep those protective black socket cover caps.

Sorry to hear about your eBay experience. A women totally screwed me on just under $200 worth of video cards and was so close to getting away with it, but I fought against both eBay and PayPal tirelessly and when she realized Paypal holds funds, she ended up just giving up, lol. Totally changed the way I sell things on eBay. High buy it now price with best offer, this gives you the chance to review any seller prior to accepting their offer.
 
#20 ·
This is the main reason I stopped selling on ebay. 99% of the the time they will side with the seller. Back on the 2000s it was cake to sell. Now I sell thru my computer components, car electronics, and other stuff either here or craigslist.