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[Official] AMD Radeon VII Owner's Club

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380K views 2.5K replies 192 participants last post by  checksen1983  
Well maybe you guys have an idea on what I should do. My card works fine in windows and low graphics games like Dota 2 but the after about 5 minutes of playing Apex or Doom Eternal the game freezes, I'm usually able to use task manager to exit the application. When installing I used DDU uninstaller in safe mode and then installed the card and am using the current drivers version 20.4.2. I have the most recent bios version 016....011717. I installed the most recent bios for my motherboard as well, a MSI x99s Krait edition with an i7 5820k, no overclock on the memory or the cpu at this time. I've tried DDU a second time, increasing the power limit to 50%, overclocking and underclocking the card, turning the fan to max speed even though it's watercooled. Is there anything else I should try?
 
If everything fails, revert to 19.5.2 driver and check for any stability issues. This driver is rock-solid.

In some cases people resolved the stability issue by this driver, in some other they later found latent memory/CPU instability and the driver was just triggering it.
Well I ran memtest last night for 5+ hours and my memory seems stable (pics attached), running aida 64 for my cpu unless their is something better to stress a i7 5820k with? Once I run aida64 for a few hours I'm going to try out the 19.5.2 drivers. Thank you for the advice.

Edit: Now that I"m looking at my ram timings on memtest it doesn't look like it was running at my actual settings of 15-15-15-35 1.2v 2400? Or maybe I'm wrong?
 

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Memtest is not reliable, IMO. Try HCI (check how to set it up) and tm5 with 1usmus or antaextreme profile. Ramtest/karhu is great but is paid. There's also a test built in dram calc.

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Well I successfully ran 6 copies of HCI without errors with all of them going to 400% which was the recommended time period. I think I'm just going to try and do a fresh windows install and see where I end up and see if it's more stable. I've tried drivers 19.5.2, I've tried windows verification to see if it pops up with any errors which it didn't, multiple other drivers, power changes, overclocks/underclocks, new mobo bios. If anyone else has any other suggestions let me know please.
 
@nickcnse I'd leave it running overnight. At least 1000%. I'd also try another software TM5 with antaExtreme and 1usmus profile. What happens when you run with only one stick? My culprit here was ram, but I'm using an amd rig so I have not much else to tip you with.
Well I've tried a million different things today including a fresh windows install and nothing's worked so far. Like you said I went down to a single stick of ram and it worked the longest that I've yet to see Doom run which was like 18 minutes. Maybe it's the psu? Maybe it's this stick of ram? Maybe it's the GPU? No idea but thank you for all your help.
 
@thomasck well I've tried every stick of ram and upping the voltage did help by making Firestrike load two frames as opposed to none. If I run direct x 11 Firestrike then it will complete the test and runs flawlessly but anything with direct x 12 seems to cause issues. I'll try and stop at best buy tomorrow and pick up a single stick of ram to see if that helps or not. Any ideas on making direct x 12 work? Thinking of re-flashing the bios for the video card and seeing if that helps.
 
@thomasck yeah it's definately second hand. I'll try bf5 this weekend when I get a chance, unfortunately since we came back from lockdown we're running full bore and I don't have much time to trouble shoot on the weekdays. I did luckily get to try a couple different bios versions but neither did anythign for me. Still havent found a stick of ram to try LOL.

EDIT: Well I stopped at the local computer store today and grabbed a stick of ram. It finally completed 3dMark Firestrike, before I could never even load the damn thing. Thank you @thomasck for all the help!
 
Well I'm back to black screens. It looks like the memory on this card won't stay at the setting I want in wattman, like if I set it at 1000 MHz it will jump up to around 1500 before crashing. Any ideas on how to lock that in? Even using afterburner it doesn't want to stay put.
 
Has anyone gotten one of these cards to work again after display issues? Mine will run the OS just fine, browse the internet just fine but will not game/mine without blackscreening (well now it gives radeon error). Tried older drivers/newer drivers, flashed the bios multiple times, tried multiple registry editors, amd clock patcher, multiple installs of the OS, multiple power supplies and multiple rigs but it just won't stay stable. Thanks in advance. I'm hoping I'm missing something simple.